AGENTS: What to do when contacting Zillow

Zillow works hard to respond to each and every real estate pro and listing agent who contacts us. My colleagues and I are dedicated to making sure you get the assistance you need, as quickly as possible!

One of the ways you can help us do that is by including:

1. Your name
2. The email address you log in to Zillow with
3. The full property address and zip code of the listing in question
4. A complete description of the problem and your desired resolution

... in the body of any listing-related email you send us. That way, we know who you are, how to reach you, what listing is giving you problems, and what exactly you'd like us to do.

-- David Tobey
  • August 20 2010 - US
  • 8

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