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- Topic:
- Advice for Manual Quoters
Advice for Manual Quoters
Mary Miller, "MaryM"
Seattle, WA
Contributions: 60
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1. Manual quoters are in a great position to answer custom questions borrowers ask on their loan requests, providing a high level of customer service to borrowers with specific situations.
2. Some manual quoters have re-quoted old quotes when rates drop. Or, they focus on requests that don't have a lot of quotes. Many of these requests are made by individuals with custom situations, and they need someone to address their specific needs.
3. Manual quoters have the advantage of seeing other quotes already provided, so they can adjust fees accordingly to be more competitive, or decide not to spend time on certain requests.
4. Since the quote default view the borrower sees is sorted by lender ratings, manual quoters should make sure to encourage those they've done business with on Zillow to rate them. Lenders with the best reputations appear on top even if they submit a quote later than auto quoters.
5. If speed is important, we encourage manual quoters to investigate auto-quoting options with our Quote API Integration Providers. Contact more than just one, since they don't all charge the same way, so you can find a provider that works within your budget.
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