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How many home mortgage applicants has RoundPoint dumped during the processing after rates went up in mid June?  I've been on hold now for 45 days and haven't a clue of what's going on.  Our loan app was handled by five loan processors during this time and now I'm wondering if we are purposely being ignored so we'll go elsewhere and to boot we are excellent candidates for a loan - 800+ rating, 96k equity, no debt, etc etc.
  • July 31 2013 - Charlotte
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Answers (2)

I hear lots of complaints about no communication from them. Try another lender. I would be happy to help and answer questions.
  • July 31 2013
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Profile picture for daveskow
good ...good question....let us know how things turn out as  this isnt the first posting about their low customer service
  • July 31 2013
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