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Builder has issues with plumbing on new home - Need help

I need help. We have been unable to close on a new home because builder has not been able to connect the water to the house. Last week builder had to remove the sidewalk and all the rocks on the front of the house searching for the main line to the house. At the same time the contractor who performed the initial plumbing installation went out of business and I feel uneasy with the whole situation.  After one week they have not been able to resolve the issue. 

There are cracks on the front porch that weren't there 3 days before the plumbing issue and they claim the cracks are due to temperature. Sadly I don't believe in such coincidence.

Also  incurred on additional expenses due to the cancellation of the moving, rent and storage. I requested the builder to extend the warranty and reimburse expenses but so far have not heard from them. 

What are my options? 

Advice deeply appreciated.

Thank you,

LFC


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November 12 2013 - Alta Vista
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Answers (4)

Best Answer
This is an unfortunate set of circumstances for both you and the builder.  It is unusual that the builder would have to remove sidewalk and stone from the front of the home looking for the water line.  Typically they can start at the water meter and track it from there.  It would be a great concern if the water meter is connected to the main line feeding the home, and if the water meter is turned on.  Usually there is a cut off valve either near the meter or close to the house itself.  You really need a licensed home inspector, plumbing inspector, or engineer to inspect this for you before closing this transaction.  And  what type of warranty do you have from the builder?  Is it a personal or company warranty, or is it a bonded third-party warranty with a reputable company?  You really need to get proper inspections before proceeding, and you may need to consult with an attorney after you have the reports in hand.  Don't just inspect the plumbing, get a complete home inspection before proceeding.  I hope you have a good buyers' agent to assist you with this.  Good luck!
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November 12 2013
If you are having completion issues with your new home, the first thing to do is to review your contract.  That is a huge item in the invent something unexpected comes up, and it should address who does what.  As always, since I am not an attorney, I would recommend you at least talk to one.  It could turn out to be the best couple of hundred dollars you ever spent.
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November 12 2013
What is your Buyer Agent recommending at this point?   The sooner you get a real estate attorney the better.  Not knowing the standing of the builder in your town, it is difficult to tell.  If it is an established company then you know you will have recourse should things continue to go wrong, if the builder just started building homes, there will be all kind of red flags should you continue with the transaction. I would also talk with the individual who issues the certificate of occupancy for the town or city, he can probably be a good resource for you to understand what is going on, since you cannot move in the house until the certificate of occupancy has been issued anyhow. I am so sorry you have to be put through these circumstance, I wish you the best.
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November 12 2013
Get an attorney and check with neighbors to see if they have had similar problems (class action)
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November 12 2013
 
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