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Profile picture for TheresaVong
Mortgage Lender

Lender rating

3.7/5.0

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Contributions: 8

Zillow, if there a way I can email you the whole conversation and the GFE so I can get pne of my comments removed. Either way I don't mind, but I dont appericate someone calling me a liar, when I send her a GFE with title&escrow fees. Which on your site it clearly states there are other fees.

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April 14 2008 - US

Replies (10)

Maybe it was a set-up. Surely there are people out there faking GOOD reviews, so why not fake bad ones too? There has to be a way to verify things. Good luck.

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April 14 2008
Profile picture for TheresaVong
Mortgage Lender

Lender rating

3.7/5.0

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Contributions: 8

yea, I wish there was a better way for them to track fake reviews. She emailed me twice and then gave me a rating of 1.0.

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April 14 2008

have you ticked anyone off lately? ;)

People do crazy things. It's good to keep a paper trail too- no confusion there.

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April 14 2008
Profile picture for TheresaVong
Mortgage Lender

Lender rating

3.7/5.0

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Contributions: 8

haha, i hope not =) I figured she was bored and wanted to ruin another persons day

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April 14 2008

Hey, at least you've gotten a bite. I haven't. Then again, I'm not quoting rates as much as I  could be. Good luck, and keep us posted on what Zillow says about it. It's no fun to have someone bring your rating down over something silly and beyond your control.

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April 14 2008
Profile picture for TheresaVong
Mortgage Lender

Lender rating

3.7/5.0

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Contributions: 8

Here are her response to my email.

Her:

My loan amount was NOT $160,000! Can you read?
How much money did your GFE show me getting back?
Can you read?

 

Me:

hence the word estimates. the GFE showed you getting back that much money because no debt was entered. I didn't expect much since an address was so hard to come by.

I'm over it, in my industry I learn to react and adjust.

and yes I can read, was that a snipe at me being Asian or the blonde hair?

 

Her:

The loan was for $180,000 NOT $160,000!
You would think you could get the most BASIC facts
right! You are lucky Zillow is not working correctly
because I went back and ammended my review of you for
the worse. Unfortunately it does not show and now
gives you a better rating. You have some nerve
insinuating that I am unintelligent when you cannot
even spell. You must have made thhe first review
yourself because it could not possibly be referring to
you. I read your idiotic rant and it shows your
complete lack of education. I will be taking this up
with DRE.

Do not respond back or I will surely escalate this
further.

 

 

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April 14 2008
Profile picture for TheresaVong
Mortgage Lender

Lender rating

3.7/5.0

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Contributions: 8

I did not see where I insulted her intelligence?

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April 14 2008

Don't worry about her! just keep doing right by your clients and you will have plenty of great reviews!

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April 15 2008

she sounds like a classy lady. No sense in trying to reason with some people. Wow. PS- did she mean Dr. DRE? :)

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April 15 2008
Profile picture for TheresaVong
Mortgage Lender

Lender rating

3.7/5.0

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Contributions: 8

Thank you for everyones support. I greatly appreciate it

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April 16 2008
 

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