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jeff,
I am a buyer. I had an experince with CW short Sale. It took 3 months to have someone look at my offer, and to get back to me to say NO. CW is very busy with cases. The approval process is very complicated especially there is a 2nd loan/lender involved. I believe if your offer is not exceptional attractive (enough to cover 1st, 2nd loans and more). There is no reason for CW to approve the short sale for the Seller (foregive their defaults). I would not waste my time again with Shortsales anymore since there are so many properties out there ready to negociate.
HOME RETENTION DEPARTMENT
800-262-4218
SHORT SALE DEPARTMENT
Hope this helps
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Countrywide Short Sale Dept...need to contact them
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jeffrocks
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Does ANYONE know whom in the CW Short Sale dept. to contact for an approval? Let me explain. We are the purchasers. We bought an approved short sale...few days before settlement we found out that the sellers 2nd loan was sold to CW...we have been living in a hotel for a month now and none of us (seller, buyers, agents, etc.) can get any sort of information out of CW...they say call back tomorrow, call back and they say call again on Thursday, call back and they said call back on Tuesday...finally get someone to tell us the new loan number and ever since we've called back they now say this loan number doesnt' exist...the last bit of information we got was the CW is only looking at the 1st mortgages right now, not the 2nd's...they explained that this was already an approved short sale when they bought they loan, they said they'd make a note in the file but didn't know when someone would look at it. We were even directed to go to the local CW office for assistance and they quickly showed us the door and said they couldn't help, but if we ever needed a loan, to keep them in mind (surely he was joking)
Anyone have an address, phone number, fax number, email address, persons' names, etc???
Our family of 5 has been homeless now for a month living in a hotel and shuttling kids to school everyday...it's really taking a toll on our family.
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