Delaware Real Estate Agent Helping Clients Understand The Difference Between Customer VS Client

In the past most buyers thought they were going to be "Taken Care Of" regardless of their agency status or relationship with the Delaware Real Estate Salesperson.

Here is the differences you need to understand especially if your a consumer who just began searching for Delaware Homes For Sale.  2 Types of People and they are:

A.)   Customer

and

B.) A Client

A Customer is usually a buyer who is working with a salesperson and let's say simply calls the real estate office to ask for information about a particular listing.  Usually the real estate person will attemp to uncover the buyers needs and wants plus set up an appointment to become the REALTOR(R) Client.  The Consumer Information Statement (CIS) may have been emailed with listings sent to the particular customer but at this point no forms have been signed so we call this a Customer. 

A Client is when a REALTOR (R) has earned the trust of the customer and has had them sign the agency agreement.  The terms of the agency agreement will be in writing and defines the REALTORS(R) fiduciary duties.


  • February 06 2009 - Dover
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Answers (2)

So, you are 'helping clients understand the difference...'

What about customers? to heck with them! they don't need to know the difference!!!
  • February 06 2009
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It looks like he is Copy and Paste articles from somewhere or is it just me?  
  • February 13 2009
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