Gave Roundpoint mortgage a "would not recommend rating". Why was it removed?I recently reviewed my experience with Roundpoint mortgage and gave them a "would not recommend" rating because I believe they failed to adequately communicate with me during the closing process. I understand that Roundpoint feels they don't deserve a bad rating - they actually called me to explain the it was my fault / my realtor's fault / the title company's fault and just a tiny little bit also their fault, but not enough for me not to recommend them.Why was this review removed? I believe it was very accurate, and Roundpoint dropped the ball (which they actually did admit). I am even less inclined to recommend them, since they called me only to complain about my rating and the affect on their business, but not to offer any resolution to the damage they caused.I really like Zillow, but if poor lender reviews are removed based on a lender's request (which I assume is what happened) I don't feel that I can trust the mortgage marketplace any more!March 16 2011 - US2323YesReport a ProblemProblemSelect oneOffensive contentIrrelevant contentSpam (pure self-promotion)OtherDetailsYour emailPlease enter a valid email address.Submit CancelContent flaggedWe will review this content. Thanks for helping make the site more useful to everyone. To learn more, read Zillow's Good Neighbor Policy.We're sorry. This service is temporarily unavailable. Please come back later and try again.