Close

See current mortgage rates on Zillow Mortgage Marketplace

Profile picture for user227507

HARP Re-fi question

My husband and I are doing a HARP re-fi through BofA. Everything has been going fine to the point where they've told us that we were approved and everything. I got an email from the person handling my loan last week and was told that we could sign the closing paperwork last Friday. They were going to send the person (whom I assume was the notary?) to my home, but I asked for us to meet at the bank instead which they agreed to. My husband and I went to the bank Friday morning to do the paperwork and the notary never showed. No one in the local branch knew what was going on so I called the person handling the loan and they did not respond. I've been calling them and emailing them all day today and no response. I'm really worried now. Is it possible that somehow we are now not approved? I mean once it gets to closing is there anything that could happen that would suddenly reverse the process or make it so that we are denied? 
  Flag content
Close
Report a Problem

Please enter a valid email address.

Close
Content flagged

We will review this content. Thanks for helping make the site more useful to everyone. To learn more, read Zillow's Good Neighbor Policy.

Close
We're Sorry
This service is temporarily unavailable. Please come back later and try again.
January 28 2013 - US
We think we've answered this question for you!
  • Be a Good Neighbor. Be respectful and on-topic. No spam or self-promotion! See our Good Neighbor Policy.
 
 

Answers (2)

Best Answer
It sounds like just a mixup at B of A, this is very common service level from them.   

If you aren't getting a response from your Loan Officer, try calling the settlement agent at the escrow company to see if they were provided final loan documents from the bank.   If you don't know the settlement agent, you your have a Service Providers disclosure that informs you who this is.   
  Flag content
Close
Report a Problem

Please enter a valid email address.

Close
Content flagged

We will review this content. Thanks for helping make the site more useful to everyone. To learn more, read Zillow's Good Neighbor Policy.

Close
We're Sorry
This service is temporarily unavailable. Please come back later and try again.
January 29 2013
+1 what Justin said. If your LO is not answering call into a different line and ask for Manager. Probably a mix up.
  Flag content
Close
Report a Problem

Please enter a valid email address.

Close
Content flagged

We will review this content. Thanks for helping make the site more useful to everyone. To learn more, read Zillow's Good Neighbor Policy.

Close
We're Sorry
This service is temporarily unavailable. Please come back later and try again.
January 29 2013
 
Related Questions
Is Refinancing my ARM a Wise Decision? Please Help.
Profile picture for Blake Thorson
Latest answer by Blake Thorson
3 hours ago | 2 answers
  • Asked by Jonathan ingram
  • In Refinance
  • 22 hours ago
Is Refinancing an ARM a Wise Decision? Please Help.
Profile picture for sunnyview
Latest answer by sunnyview
16 hours ago | 4 answers
  • Asked by Jonathan ingram
  • In Refinance
  • 22 hours ago
can my spouse be a non-occupant co-borrower for refinancing
Profile picture for Doyle  Davison
Latest answer by Doyle Davison
21 hours ago | 7 answers
Underwater in our Loan! HELP
Profile picture for Kevin Vitali
Latest answer by Kevin Vitali
1 day ago | 5 answers
FHA streamline refinance denied because of manufactured home?
Profile picture for Blake Nuttall
Latest answer by Blake Nuttall
1 day ago | 29 answers
  • Asked by user6148511
  • In Refinance
  • August 13 2012
Mortgage Rates
 
Be A Good Neighbor

Zillow Advice depends on each member to keep it a safe, fun, and positive place. If you see abuse, flag it. More on our Good Neighbor Policy.