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HARP denial/runaround by Citmortage

Profile picture for EKiander
So I'm trying to refinance my loan using the HARP program with Citimortgage. So basically my appraisal came in at 192k and I owe about 187k. I've never refinaced, all payments on time, and got the loan in 2007. My mortgage is my only debt, my equity came in about 300k and my credit score is about 780. At first I was denied because my LTV was to high but I complained and said its a HARP loan. They then said my loan isn't owned by Freddie Mac even though when I looked up my loan on the Freddie Mac website (plus called), they were positive they owned the loan and to have the bank contact them. Now I'm just getting the run around so I'm just frustrated.

What can I do?
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1Yes

February 10 - Wicker Park
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Answers (3)

Profile picture for rydbergtom

Did you finally get this taken care of?



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March 21
Profile picture for Matt Laricy
Call up a few different lenders and see what they have to say. That sounds like the best option to me. I am sure one of them can explain it to you.
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1Yes

February 10
Profile picture for Courtesy Mortgage
You should trying applying with a participating Open Access Lender.   Ask them to run your "LP" findings, and this Feedback Certificate will tell you if your loan is eligible.

Look up John Paunan on Zillow in Illinois.
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1Yes

February 10
 

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Profile picture for Tom Rydberg
QuestionHARP denial/runaround by Citmortage
  • Latest answer by Tom Rydberg
  • March 21
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