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Has anyone had any experience with AimLoan.com

Profile picture for SFCdt

Any input would be greatly appreciated.

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January 29 2010 - Metairie
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Answers (41)

Profile picture for David Stewart
I've used them a couple of times and never bad nor good.  Just more on the average side
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April 10
Profile picture for user424586
I used AimLoan.com twice for refinancing as rates went down.  Each time I was very pleased.
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April 05
Profile picture for ABMinDC
AIM low boys, they're riding Shetland Ponies.
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February 18
Profile picture for rtowse11
I've had some clients use them, it was never a terrible experience, but it wasn't great either. Had some hiccups at closing.
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February 17
Profile picture for sunnyview
@ Clay Your posts are never stupid. You have good things to say even when you talk to yourself. Now how many people can say that? :)

I am intrigued by new/one time posters that have good experiences with Aim. I would hope that anyone looking to use a broker would do their homework first. Choosing good lender can make such a difference.
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February 17
Profile picture for Georgia Loans
I love it when complete ID's are deleted and along with them, their posts. That in turn makes some posts ( like mine ) look really stupid. However, what was posted in the past was, and still is, genius! I think I will take it for a spin to see if still works, lol.  
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February 17
Profile picture for sunnyview
It's always help to hear others experiences with companies good and bad. Can I ask how long ago did you closed your loan with Aim user813231?
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February 17
Profile picture for user813231
I had a great experience with them.  I called, as we had a loan with our manufactured house, and we had a loan on a rental house.  We wanted to pay off our loan by refinancing the rental house.  We were able to do that at the rate they quoted from our initial call and in a timely fashion.  The signing of the papers was done by a notary they sent to our home.  All questions were done via email.  So I may be an exception, but I was very happy with the treatment I received.
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February 17
Profile picture for Complaint Mortgage
They are really bad - They lost their BBB.com rating.  You have to be really bad to do that.  Zillow also as reviews that are very bad.  AIM does not even advertise there.  You can find them in almost any newspaper in the country.  They advertise with BankRate who will take anyone with money.  AIM advertises the same closing costs of $1995 and APR of 4.981% for a 30 year mortgage for 4.50%, 4.625%, 4.75% and 4.875%.  It's obviously a scam of some type>  I am surprised BankRate lets this go on but they do have all the mortgage sections in most newspapers in the US.  Something FISHY.........
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April 21 2011
Profile picture for loangoose
AIMloan.com or American Internet Mortgage is a national lender that is based on the internet. In 2010, they did a decent amount of business in my area. From what I saw, the rates and fees were in line with the market.

Clearly they do not adhere to the same standards as most of us do concerning customer service.
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February 23 2011
Profile picture for David Beckham
I never have... is this company local to your area or a national lender?
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February 23 2011
Profile picture for Georgia Loans
LOL, kinda slow these days but now I see the way. From my previous statement, genius:

something or someone embodying exceptional intellectual ability, creativity, or originality, typically to a degree that is associated with the achievement of unprecedented insight.

 
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February 23 2011
PS, Clay, it's still makes sense now.
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February 22 2011
Profile picture for soccer golf
I will definitely be filing something with BBB.  They are a complete bait & switch.  We met all their deadlines and then when it went to underwriting where is was suppose to take 3-5 business days, it wasn't until 9 days when we heard from them that they wanted the same info we already provided!  Plus they then changed their story on things they had said previously.  Stay away!!!
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February 22 2011
Profile picture for sunnyview
Thanks for the info on the BBB. 
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February 17 2011
Profile picture for DaMag
They lost their BBB accreditation on 2/9/2011 due to too many unresolved complaints.  Seems they can't make their time frame for the price lock due to repeated / unending requests for more financial information.  
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February 17 2011
Profile picture for Georgia Loans
There is a missing link....and I also stand by my previous post, it was genius, even though it makes no sense now.
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February 14 2011
but they've been getting such great reviews on their quotes......



(sarcasm for anyone that doesn't get it)
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February 14 2011
I stand by my previous statement! 
 
Ps, Thanks Clay! 
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February 14 2011
Profile picture for dsnathome
I have an application in with them now and in my opion they don't have that great of customer service and you have to fit their cookie cutter package.  Don't seem to be all that interested in making the deal work without a full body scan.
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February 10 2011
Profile picture for Georgia Loans
LMAO!  Isn't that called genius?
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August 20 2010
Profile picture for RILIVING

My loan was funded Aug 2, 2010. I paid $0 fee for a 30 year 4.65% refinance. I worked with a professional loan processor from Aimloan. I submitted all required paper work 2nd day. The only additional information I was requested to submit is the letter to prove that my loan was sold to a bank immediately after it was funded. I have all the good word to say about this transition. Highly recommended.

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August 20 2010
Profile picture for michand98
Personally,  there are several qualified Loan Officers located in Louisiana that can handle your loan application.   While not referring any one company, Bait and switch tactics seen on many realtor web sites are slowly being addressed by new RESPA laws.

If I can be of assistance,   give me a call
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July 25 2010
Profile picture for dwindenver
I called Aim Loan and talked to a very pleasant person that led me through the first stages of the loan process. After that my loan application was sent to a loan processor who either was new to the job or completely overworked. Either way, the processing was quite unsatisfactory. The constant request for extraordinary amount of documentation to be faxed and the lack of phone communication was less than desirable. When asked about additional documentation, the response was "Every time I have to request additional documentation I place the file in line to be reviewed in the order in which the documentation is received." A phone conversation would have helped eliminate a lot of confusion. Only with the help from our real estate agent were we able to close our loan and not lose the property. Our agent called AimLoan and asked that our loan processor be removed from the loan and someone else put on the case. A supervisor stepped in and although they did not make the deadline, our real estate agent was able to convince the closing company to stay after hours and close our loan in escrow until the next day when all the paper work was completed. I could not recommend AimLoan and I will not use them again!!
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July 12 2010
Profile picture for Colorado Lender
You can go on break now that you have acted like a consumer on Zillow.  One hour break then back to the boiler room!

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May 06 2010
Profile picture for Entropy42
I just refinanced with Aimloan and I was extremely happy with the entire process.  I like to do things over email, so their online/email-heavy style fits me just fine.  My original mortgage was a horrible experience with a dishonest mortgage broker.  Aimloans Upfront Lending policy (not a unique thing, but not true of every mortgage place) was a big improvement.  All the costs were laid out in advance, and they showed which ones could not change at all at closing, and which fees could change by up to 10%. 

I'm not going to put out the exact numbers for my loan since its not relevant, but the rates I got (at -1.125 pts, so my closing costs were zero) were better than anything else I found.  More importantly, the closing costs were spot on compared to what they originally estimated for me through the forms on their website; compared to my original purchase where $3k in new fees sprung up 3 days before closing.

I've read a few reviews of them with people complaining about not getting approved for the mortgage due to weird issues.  I can't speak to that, for our refinance it was all pretty straightforward, though they certainly did want a lot of documentation of assets and such.  I had no issues providing it, as I'm sure all lenders have gotten a little more diligent with their background research in light of recent events.

I'm not going to tell you they have the best rates, cause I don't know if they do for your situation.  They beat anything I found, and I was careful to compare the total cost of the refinance for any given rate, be sure you do the same.  My only real advice is to find an upfront lender.  I didn't the first time I got a mortgage and I paid the price.  In terms of honesty and transparency with Aimloan, I was quite happy.
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May 06 2010
the skepticism arises because there are lots of "has anyone had any experience with...." threads about this same company. Conversely we don't see the same threads repeatedly, or at all,  about XYZ mortgage, etc.
 
Personally I don't know much about them. I had a client who kept emailing me their rates while his loan was in process with me and it looked to me that they were about 1/8% higher than I was (for the same charges) accross the board.
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May 03 2010
Profile picture for Dallas Banker
Apparently you don't, or you wouldn't have returned to comment again. I hope it earns you a raise!
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May 02 2010
Profile picture for gr8mews
Wow, you guys are hysterical. I can't believe you are that insecure and threatened that you assume everybody and their uncle works for AIM! Just how many employees do you think they have? Enough for me...I HAVE a life.     Ana 5-2-2010
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May 02 2010
Profile picture for Dallas Banker
Another AIM employee. Priceless!
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May 02 2010

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