Has anyone used BluFi Online Direct Mortgage Lender in Carlsbad, CA? Thinking of refinancing...thx!

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November 11 2010 - Los Angeles
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Answers (27)

Profile picture for workabee
"A  very pleasant experience" kidsolor
"a very pleasant experience" PatHall7

You could be twins. Coincidence? No, just more crap. BluFi is quickly turing into BullFi.
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January 08
Profile picture for PatHall7
I refinanced my home with Blufi Lending. It was a very pleasant experience.  It was a 20 day turn around from start to finish. 12/2011. The online mortgage experience was simply fantastic with zero closing costs and 4.25% rate. Great Service.
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January 07
Profile picture for workabee
Wow. Spanking new poster to Zillow extolling the virtues of BluFi. How convincing...NOT. Give it up, your spin is more tired than Joe Jackson's strap.
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March 15 2011
Profile picture for kidsolor
  A  very pleasant experience .   I got a great rate , great service , no B. S.    would highly recomend.
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March 15 2011
Profile picture for workabee
Dude, no one is believing your spin for BluFi. Give it up.
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March 10 2011
Profile picture for bobjcal
I was reluctant to use an online lender and BluFi was one of the 8 that I checked out.  I got the best quote from them and was almost convinced by a few of the other lenders that what they were telling me was too good to be true and that I would find out that they were misleading me.  I read all the negative reviews below and was concerned, but gave it a try.  I was very concerned about qualifying in time so I did everything I could to respond to their requests for documents right away.  I have very low income, but have a decent amount of savings.  Because of the complexity of my documents, I probably faxed over 200 pages to them over a ten day period.  

My loan was approved within three weeks. Everything they told me was accurate.  I trusted what they were telling me and never felt any pressure, AND, the closing costs came in UNDER their estmate.  

Thank you Peter Dinell and Humaira.  I knew it was going to be a lot of work, but did not expect it to be such a pleasure working with you!



.  .  
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March 09 2011
Profile picture for kfure
I had a great experience with BluFi. We closed within 3 weeks during a very busy refinancing time!! Nobody could beat their rates and everything went smoothly. I read all documents with a fine-tooth comb and asked tons of questions. There were no surprises. I would use them again in a heartbeat. (We closed quickly -- but I was also very responsive in returning all documents they requested immediately.) Thanks Devin and Jena!!!!!
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February 08 2011
Profile picture for dianes3
I personally tried to ge a loan with another company and had a terrible experience.  I'm so happy with Blufi they made my loan possible by working with me.   I have referred several people.
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January 02 2011
Profile picture for MebMe
Just because I saved my $15K, it doesn't excuse them for their failure to perform.  They should be held to the same standards as any other service business.  They still cost me an extra $1200.  That $1200 could have been used to actually have a loan that closed on time with another lender.

As far as not having any future problems goes, they slid an impound agreement into my final paperwork.  The topic of an impound account had been discussed numerous times and in great detail prior to final papers.  I made it clear that I did not want an impound account and since there was nothing in the terms of the loan that required it for a discount, lower rate or any other reason, they said they would remove it from the paperwork.  When the final papers arrived, it was still there.  At that point I had to either sign or have my rate lock expire again.

By the way, nice positive spin on all the negative experiences that people have had with them.  If you're okay with your experience with them just because of the eventual outcome, that's great.  But I'm not.  There is this little thing in business called "ethics".  Most MBA and undergrade business programs that are worth anything have a required course on the subject.

I think a company is still accountable for how they conduct business.  Just because the eventual outcome of a transaction is better than some alternative outcome, it doesn't make it okay.  The end doesn't justify the means. 
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December 30 2010
yeah I understand how you feel Mebme. Its exactly how i feel. we dont get to really see whats going on on the back end specially if you never met anyone. (I am local and never stopped by) The fact of the matter is it takes time for a refinance and thirty days should be enough time but not in all cases. After researching it more I noticed that a lot of companies are going through this same thing "Direct lenders". Im guessing you "locked in" sometime in November when rates were low then all of the rates drastically jumped. something happened on there end that they are not telling us. But as long as we save our money (15k) and have no future problems then we should be good. Sounds like the vicious circle of real estate. thats why i hate real estate companies all about the mighty $$$$

1 for 3 isnt that bad Haspiko. they are a newer company how come you refinanced so many times. Sounds like you were a little greedy yourself??

Sodammn- Sounds like there is another issue with your.
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December 30 2010
Profile picture for sodamom
Very bad experience.
'Wasted 6 weeks and they kept extending locks at higher rates...I could have signed with my local bank for a great rate with a longer signing period.
We have excellent credit, had all our paperwork submitted in 3 days and completed the appraisal. They  could give no reason they were unable to complete the process, other than...."sometimes it just takes longer."

I would have appreciated honesty, rather than their creepy approach.

I'm going back to my local bank. Sometimes a good deal isn't one.
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December 23 2010
Profile picture for hasapiko
Bad experience!
I have had the same experience with BluFi as MebMe except that they won't even let me buy an extension. I provided them with all the data they wanted and funded the appraisal right away. They just said my lock is going to expire and I can either renegotiate at today's rates, which are way higher - or walk! I was shocked. I have financed and refinanced for years and never been treated so poorly. And this was my third financing with BluFi. They had performed well and provided great customer service until this. I just don't understand the change. My guess is that their customer - BofA - has been pressuring them to stall since rates are going up.
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December 23 2010
Profile picture for MebMe

Yes, my lock did expire.  It expired because they didn't complete their end in a timely manner.  I did everything I needed to do in a timely manner.  They didn't!  30 days was just not enough time for them.  That's why it expired.  They are charging me 3/8 to extend it... which equals $1200.  And yes, I am paying it because it still saves $15,500 in interest vs. taking my business elsewhere at the now higher rates.

The point is this...  I did what I was supposed to.  They didn't!  They dropped the ball and I'm paying $1,200 dollars that I should not have to pay.  If you read articles about this "rapidly growing company", you will see that they supposedly pride themselves on customer service.  I my case the customer service is absent. 

They made a huge mistake and won't fix it.  They have also had an indignant attitude when they were called on it.  The hide behind be the statement, "We're not making you do anything you don't want to.  You are free to go elsewhere for your loan."  It is true that I am free to go elsewhere, but at this point, it will cost me over $15,500 to do that.  I'm willing to stand up for what is right, but I'm not $15,500 stupid enough to take my business elsewhere at this point.

So now, I'm making it my mission to make sure my $1,200 is the costliest $1,200 they have ever earned (I'm using "earned" very loosely).  I am going to share my experience on every website, every internet article comment section and every review of BlueFi I can possibly find.

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December 22 2010

I am a san diego native and worked with Blufi before. I had a great refinance with a great rate. the only thing that stinks is i see they put up billboards around town and now they are stalking me everywhere I go i see BluFi!! Maybe MebMe your lock expired, as did mine i just paid the quarter point and continued on. Worth it at 4.25%. What was your rate? You should have a rate lock agreement. At least I did. Good luck to you.

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December 21 2010
Profile picture for MebMe

I'm still waiting for a phone call back. When a company notifies you that you will need to extend your lock and the very next sentence is "management is not willing to waive the fee" followed by a reminder that the rates have gone up, it's pretty calculated. 

I guess I shouldn't just make that assumption.  There could actually be an element of incompetence.  I'll update on the eventual outcome. 

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December 21 2010
Profile picture for sunnyview
That sounds terrible MebMe. My holiday cheer meter just went down reading that :( Have you tried talking to a higher level manager or something to see if they will honor their rate lock?
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December 21 2010
Profile picture for MebMe

I'm in the process with them right now and so far, it looks like the savings I thought I might realize was too good to be to.  With an excellent credit rating, turning in all my necessary items in a timely manner and them dragging their feet, they want to charge me a fee to extend my rate lock.  Even though the delay is their fault, they say they won't waive it. 

I'm basically being strong armed as they have told me I can take the appraisal I paid for and go to another lender if I like.  But they know it's still cheaper for me to pay their fee as the rates have gone up since I started the process.  It's funny how the mortgage lender of today has replaced the used car dealership of years gone-by. 

If you want to feel like you just got some lov'n, federal penitentiary style, by all means, use BlueFi!

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December 21 2010
Profile picture for corvetteous
I am currently refinancing with BluFi. I felt like being teased because their initial cost was great. After a couple of re-disclosures by them, the cost skyrocketed. form an ok $900 to $6000. I was told because of more re-searching of my credit which was at 750. While it is true that there was a false judgment reported by one reporting agency, I quickly submitted to BluFi the credit bureau's investigation report stating that it was already corrected and the judgement was deleted a year ago. Why the increase in cost? Beats me. I am considering canceling the loan tomorrow and take the lost in the cost of appraisal.
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December 18 2010
Profile picture for BluFi Lending
BluFi is a true direct lender offering low rates and a team to bring the best customer service for our clients.  In addition, we have no foreclosures or loan fraud at BluFi.  Our clients can be assured that our loan process is made easy to get your loan funded as quickly as possible because we use a paperless loan processing so no mistakes are made.

In addition, none of our Mortgage Bankers (sales) receive commission so there will be no steering and no games but straight honest approach to assisting our clients.  We cut out the middleman aka brokers so we can offer low rates and fees on a daily basis.

Here is an article by Mortgage Origination News, a nationwide mortgage new publication about BluFi.
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December 09 2010
Profile picture for brianstewart617
No but I am currently working on getting a loan through them so let me know how yours gos
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November 22 2010
Profile picture for sgmmgs
I haven't used this company before.  In fact I've never heard of them.
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November 15 2010
Profile picture for Cal Steve

There are many variables to consider when reviewing your refinance options.  The best way to determine which option makes the most financial sense and matches your overall goals is to have a TOTAL COST ANALYSIS provided to you.  This analysis will break down the interest left on your current mortgage(s) & compare the interest and costs of refinancing, along with strategies on how to best use/re-direct the savings.

Feel free to contact me with any questions.  We'd be happy to provide you with more information.

Best regards,
Steve

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November 13 2010
Virtually all lenders have an online presence in some form.  It is just some are more easy to find than others.  I can tell you that I am working with one person that has a problem with BluFi.  That does not separate them from any other lender at this point.  What I will tell you and you can take this to the bank.  Virtually all lenders are wrapped up in this massive lending fraud mess and all are trying to take back properties or short selling them to get for the purpose of getting as far away from them as possible so they don't get wrapped up in criminal charges.  If you are a buyer, seller, or a real estate agent even getting close to these type transaction is a potential criminal and financial disaster.
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November 13 2010
You can also try googling "BluFi Online Reviews" to see what kind of experience others have had.
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November 12 2010
Profile picture for Steven G. Hinton

The internet is a medium that you can use to find people and information. There will be a person at some location entering data and processing the transaction. The simple fact that you found them online doesn't tell you anything about how well they do their job. Spend some time on due diligence and make your decision.

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November 12 2010
Profile picture for Mills Realty
I don't like the answer Pat gave you.  Just because someone has an online presence doesn't mean they are bad.  I haven't had any dealing with the company in question, but another good source is the Los Angeles Better Business Bureau.  
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November 12 2010
Profile picture for Pat Pribisko
Personally, I don't recommend any on-line lenders
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November 11 2010
 

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