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Home Waranty coverage

I have a home warranty plan (with specific AC coverage) that came with my home purchase. The technician arrived and disagnosed the problem as a damaged AC evaporator coil.  That night I recieved a call from the comany and the rep stated that it would cost me $500 out-of-pocket for labor that isn't included.  They claim that no home warranty company covers this additional work.  Are they playing games with me?
  • September 04 2013 - Los Altos
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