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Beware! It is much better to change the listing to "sold" than to cancel a listing. The reason being is that everytime we cancel an account, the property would have a "not to sale" listing, but then when we try to list the property again in the future as "For Sale" the act of cancellation somehow overrides other status.For example, in my situation, two listings were created for the same property, then a Zillow agent canceled one of my duplicate listing, and my other active listing would have a "Not for sale" status and even Zillow tech support could not fix it to say otherwise. Therefore, it is much better to change its status to "sold" than cancel it because the act of cancelling it causes the property to be inactive, and it is much harder to override it the next around for either agent or buyer to list it.
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