How do I get Zillow to amend incorrect sales information about my home?

Profile picture for sarahcamm
I have sent more than one email explaining to Zillow that I bought a second house recently but for some reason, the selling price of that house is showing up as if my primary home sold for that amount.  It is dragging our primary home's Zestimate down significantly.  I really need this rectified and I've tried contacting Zillow with no response.  Ugh.
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February 13 - US
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Answers (5)

Profile picture for Adujohn50
Zillow hurt the sale of my property because they didn't have any real updated information on my property. I finally had to ask them to remove my house and l isting from their site under threat that I would sew them for the difference in price... and finally they removed the listing. At the time I was a NYS licensed Realtor and knew the area very well having lived there for 50 years... Unfortunately people who don't use realtors that think they know what they are doing use zillow as gospel... I'd get my attorney to write to them if I was you... I have found Zillow to be wrong more often than not because they apply the same formulas to all areas without having investigated the area themselves.
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February 14
Profile picture for sarahcamm
Thank you so much! Glad to have this resolved.
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February 14
Profile picture for sunnyview
Hooray for Ice! 
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February 13
Profile picture for Ice L.
sarahcamm -

Sorry for not responding in a timely manner.

I checked the information from public records and submitted a request for correction.

We will send you email once your request has been completed.

Thank you.

Ice
Zillow Customer Support
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February 13
Profile picture for sunnyview
It can take them a little while to process all the flags they get. If it has been a few weeks, I would try contacting Neil at Zillow directly. If Zillow can verify the information with your local records office they will edit/remove the sale. 
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February 13
 

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