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How do I get my password if it is forgotten?

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July 28 2011 - US
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Answers (1)

Hi trinadad855,
Since you posted in Advice, you're signed in, but unsure what your password is. Here's what you need to do

1. Sign out (or, if you don't want to do that, use a different browser than the one which has you signed in, like use Firefox if you're using Internet Explorer.)
2. Click the Sign In link in the top right corner of the screen.
3. In that "lightbox", you will see a Forgot password link.
4. Click it and provide the email address for the account.
5. Zillow will email you a temporary password to use to reset your password.

Hope that helps.
Kristin
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July 28 2011
 
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