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How do I get my refund?

I posted an add and Zillow charged me twice $39.95. How do I get the refund?
  • November 11 2011 - Southern Dayton View
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Answers (3)

Profile picture for 5anicka7
Yes, Neil has contacted me.
Thank you
  • November 11 2011
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Profile picture for Neil R
  • Neil RZillow
  • 6710 contributions
Hi 5anicka7 -

I was able to check your account logs and it does not show any charges. You might be pertaining to failed transactions which should shortly expire.

Thank you.

Neil
Zillow Customer Support
  • November 11 2011
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Profile picture for sunnyview
I am sure that Zillow can help once they see your post. They do most of their customer service PST during business hours, but I would think that someone would be contacting you tomorrow to take a look. 
  • November 11 2011
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