How do I get out of refinancing with Roundpoint Mortgage?All we have done is order the appraisal. The communication is horrible and after reading some of the other reviews, I'm wondering if this is a real company. I just received an "urgent" request for documents today, on a Friday afternoon. It mentions that I need to sign the documents they have sent me and follow those directions PLUS send them copies of our ID and SS Cards. I haven't seen my card since high school. Help please as I am already unhappy with the service. Deb BrownAugust 10 2012 - Williamston00YesReport a ProblemProblemSelect oneOffensive contentIrrelevant contentSpam (pure self-promotion)OtherDetailsYour emailPlease enter a valid email address.Submit CancelContent flaggedWe will review this content. Thanks for helping make the site more useful to everyone. To learn more, read Zillow's Good Neighbor Policy.We're sorry. This service is temporarily unavailable. Please come back later and try again.