How do I respond to a negative review about me on Zillow?

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0Yes

June 24 2012 - Simi Valley
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Answers (2)

Profile picture for Connie Klemme
Yeah, I would keep it very short.
exactly like Wetdawgs reccommends.


Apologize for misundertandings or miscommunication.  Thanks for the constructive criticsm and move on.
responding any other way only makes it more damaging.

 
Then, offline, actually do reflect and figure out what to do differently so someone else doesn't have same experience.
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2Yes

June 24 2012
Profile picture for wetdawgs
Very very carefully and professionally.       If you remember the incidents, perhaps you could apologize for misunderstandings.   You could also comment that you appreciate the feedback and will learn some lessons from it.

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1Yes

June 24 2012
 

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