How long does it take for a client's agent review to be uploaded to Zillow

Profile picture for SD Doug
Dear Zillow,

I've had several clients tell me that they've filled out zillow's agent review form and submit it to zillow.  It's been several days since that was done.  When can I expect to see the reviews posted to zillow? 

Thanks in advance,

Doug
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January 31 2011 - San Diego
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Answers (6)

Best Answer
Profile picture for Lauren Lombardi
They should appear instantly! That makes me wonder if some of mine are not appearing as well.  Hmmmm. 
Just fyi... John at Zillow has been very helpful if you run into problems, you can reach him at 866-374-1497.
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January 31 2011
Profile picture for Kristin Acker
Hi,
We decided to moderate every review before publishing. That's a labor-intensive effort with the volumes we have, so we can't do instant publish.

We try to turn them around in 1 business day. Probably 90% are moderated that quickly. The reviewer can see the status of their review from his/her profile. If a review was rejected, the Reviews Written page in their profile will tell the reviewer.

If it's been longer and is still pending, we are likely following up via email to get some more information from the reviewer to make sure we are correct to publish it. Finally, we're adding a few more agent services, so we are "parking" some of the reviews in a pending state until we get those categories in place in a few weeks. We have a little over 100 parked right now.

Once the software is ready, we will update the service offered to the correct one and publish them.

Hope that helps.
Kristin
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January 31 2011
Profile picture for Slavens Realty
I got mine back in about 2 days.  But it is a little difficult for the reviewer.. they have to register etc...
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January 31 2011
Profile picture for angie boggeman
Mine seem to have taken a few days before they popped up.  Hope that helps.
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January 31 2011
Profile picture for the_country_hick
For a review to go through the reviewers need to sign up on the site with a profile. If not it will not arrive. Otherwise, a zillow employee will go through the reviews and allow them through once they are verified.
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January 31 2011
Profile picture for Pasha Missaghi
Doug, 



usually a review needs to be approved by Zillow before it is published to the site.  you should get an email from Zillow confirming that a review has been posted.  it takes anywhere from 4-8 hours.
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January 31 2011
 

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