Answers (3)
- Dunes ..
- Contributions:3687
It's my opinion I've seen based on what I've seen in this Forum that your most effective route to getting help with problems or a response from Zillow is
Click Contact on their Profile
Ice L.
Neil Roxasr a reesponse from
If you do not hear back in a reasonable amount of time then go up the ladder & try
Russ Hatfield ..Customer and Community Support
Rachel Rosen ...Customer support
Good Luck
- wetdawgs
- Contributions:39625
Is the recently sold (i.e. within the last three years) incorrect?
- Pasadenan
- Contributions:26042
Customer Service Email Form
or:
listingsupport@zillow.com
But it is probably better to use the "report a problem with listing" button under the "more" pull down tab on the home details page, or to use the "report a problem with listing" button at the bottom of the home details page.
(Assuming it is still showing as "for sale" rather than "recently sold". A home details page that states "recently sold" is not a "listing").
If it wasn't actually "sold", you can use the flag next to the "sold" transaction in the "price history" table, to have Zillow double check the public records again. Zillow gets sold transaction data from the public records office for the county, via 3rd party data collection companies.
or:
listingsupport@zillow.com
But it is probably better to use the "report a problem with listing" button under the "more" pull down tab on the home details page, or to use the "report a problem with listing" button at the bottom of the home details page.
(Assuming it is still showing as "for sale" rather than "recently sold". A home details page that states "recently sold" is not a "listing").
If it wasn't actually "sold", you can use the flag next to the "sold" transaction in the "price history" table, to have Zillow double check the public records again. Zillow gets sold transaction data from the public records office for the county, via 3rd party data collection companies.
How to contact Zillow customer service?
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