I NEED CUSTOMER SERVICE

Profile picture for SAULTIMA
I sent an email to Alex Pickering my account manager, I sent an email to customer service both asking that my account be cancelled.  After I got no response to either, I went into my account last week and cancelled my subscription online.  Monday my credit card was charged again.  I want that money credited back to my American Express card and I want my account cancelled immediately.  I want someone to call me to confirm this had been done.  I'm fed up with no response.
  Flag content
Close
Report a Problem

Please enter a valid email address.

Stating a discriminatory preference in an advertisement for housing is illegal. If you think this content is discriminatory or otherwise inappropriate and feel it should be removed from Zillow, please let us know by completing the information above.

Close
Content flagged

We will review this content. Thanks for helping make the site more useful to everyone. To learn more, read Zillow's Good Neighbor Policy.

Close
We're Sorry
This service is temporarily unavailable. Please come back later and try again.

0Yes

November 22 2011 - San Angelo
 Share
 RSS
  • Be a Good Neighbor. Be respectful and on-topic. No spam or self-promotion! See our Good Neighbor Policy.

Answers (2)

Profile picture for RachelRosen
Hi Debbie,
It appears your subscription was cancelled on November 22nd. Let me know if you still need assistance.
  Flag content
Close
Report a Problem

Please enter a valid email address.

Stating a discriminatory preference in an advertisement for housing is illegal. If you think this content is discriminatory or otherwise inappropriate and feel it should be removed from Zillow, please let us know by completing the information above.

Close
Content flagged

We will review this content. Thanks for helping make the site more useful to everyone. To learn more, read Zillow's Good Neighbor Policy.

Close
We're Sorry
This service is temporarily unavailable. Please come back later and try again.

0Yes

November 28 2011
Profile picture for Neil R
Hi Debbie -

I'll follow up with you offline. I sent you an email about this.

Thank you.

Neil
Zillow Cutomer Support
  Flag content
Close
Report a Problem

Please enter a valid email address.

Stating a discriminatory preference in an advertisement for housing is illegal. If you think this content is discriminatory or otherwise inappropriate and feel it should be removed from Zillow, please let us know by completing the information above.

Close
Content flagged

We will review this content. Thanks for helping make the site more useful to everyone. To learn more, read Zillow's Good Neighbor Policy.

Close
We're Sorry
This service is temporarily unavailable. Please come back later and try again.

0Yes

November 22 2011
 

Have a question? Ask it here.

What's this?
Close

By starting a discussion, you can expect more of an interactive, back-and-forth experience where the conversation can go in many different directions.

Or start a discussion
Related Questions
Profile picture for Rachel Rosen
QuestionI NEED CUSTOMER SERVICE
  • Latest answer by Rachel Rosen
  • November 28 2011
Profile picture for Francesca Pelissier
QuestionDo I have to have my middle initial on my screen name?
  • Latest answer by Francesca Pelissier
  • November 01 2011
Profile picture for Lisa Jordan
QuestionWhat can I do to get more (or better) quotes for my loan request ZR-DTCNRYQ
  • Latest answer by Lisa Jordan
  • June 23 2010
Profile picture for Mark Allen
QuestionI am looking for an all in one doc for API
  • Asked by Mark Allen
  • June 16 2010
Profile picture for Ryan Newlin
Questionhow do I edit my zillow ad?
  • Latest answer by Ryan Newlin
  • May 27 2010
Related Articles
GuideBeware of Scams and Other Internet Fraud
GuideMost Popular Zillow Questions
GuideClaim Your Home
GuideLender Review iPad Sweepstakes
GuidePhoto Uploading Tips
Be A Good Neighbor

Zillow® Advice depends on each member to keep it a safe, fun, and positive place. If you see abuse, flag it. More on our Good Neighbor Policy