I have had past clients say that they have posted a review and they are not showing up. I have sen

  • October 31 2012 - Staten Island
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Answers (1)

Profile picture for Carl H
Hi Charlene-

The reviews your clients made usually take 2-3 days before they get published. They need to be checked by one of our moderators before they get published. If the review still doesn't show up your client may check the status of their review by going to their profile and clicking reviews for them to see if they need to edit the review or it is still under the queue of our reviews team.

You can try asking your clients to check the status of the review at the Reviews Written page(This can be located at their profile page, left side of their profile picture).

If the review was rejected and is asking for more detail they should be seeing something like this one.



Otherwise, it is still being checked by our Reviews Team or has been published already.


If you have additional questions feel free to reply to this thread.

Thank you,
Carl H
Zillow Customer Support
  • October 31 2012
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