Profile picture for kdbender

I need to contact Zillow about a problem with a potential buyer being able to contact us by e-mail

A potential buyer tried to e-mail us but we are having trouble responding to the e-mail.  How do I contact customer service at Zillow
  • June 08 2010 - Broken Arrow
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Answers (2)

Profile picture for Connie Klemme
I'm having a similar problem but it's not a zillow problem, the buyer has AOL email and their inbox is full so all of my replies bounce back.  they buyer has repeated requested a showing on a house and never put in a phone number and I have no other way to contact them- it's not my listing so I can't leave a note on the property for them.  It would be nice if zillow had some sort of "inbox" for registered users for us to send a message back...however, there's no guarantee the user is "registered"  I am just hoping the will evenutally figure out something's wrong and try using the phone to call me.  Good luck!
  • January 17 2011
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Click on the My Zillow tab then account settings, you should be able to correct your problem here if not at the bottom of every page there is a Help link and you can post your question here. Hope this helps.
  • August 08 2010
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