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If the listing states home protection plan and appliances included, what do I need to do?

A Listing offered HSA Home Warranty and all appliances included in the sale.  We made an offer based on the FMV of the home and the items that we to be included.  To our amazement our agent never put the items on the contract or the counter offer, so the seller sold them and is now not offering the home warranty.  Do we have any recourse?  If so, with whom?  Our Agent or Seller?

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November 03 - Saint Louis
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Basically, you should talk to an attorney.  This is one of many reasons why some states require (or at least expect) that attorneys will be used.  You may have outs, or at least ways to make it more difficult for the sellers than expected, so as to be worth them agreeing to rewrite the contract.
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November 04
Profile picture for TiffanyBond
Real Estate Agent
Contributions: 2098
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Since August 2009

The agent may have made a mistake, but you signed the contract (and more than once). It was probably an honest mistake on her part and you should have hand-written it in. The agent helps you fill out the forms, but the consequences are usually yours. I would contact the broker, however, I doubt there would be much actual legal liability for the agent since you had the opportunity to review the contract multiple times (in offer and counter offer) without the terms included and signed in agreement. Had you said "I'm not signing this without the applainces and warranty included" and the agent proceeded, that would be a different matter.

I am not a lawyer, and the above is merely a personal opinion. You should check with a lawyer in your jurisdiction for bonafide legal advice.

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November 04
Profile picture for jkonstant
Real Estate Agent
Contributions: 1503
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Since May 2009

 You and your agent are responsible. Your agent for not conveying, in writing, your terms and you for signing without reading what you were signing. The MLS is an advertising tool with accuracy disclaimers. It should never be relied upon as the truth and assumed to be part of the contract. You are buying what is written in the contract and believe it or not, there have been many occassions where the contract was written and a property closed that was not the buyers intended property. Without further details, I do not see the seller or their agent being responsible, a little shady at worst, but certainly not responsible if they honored the contract. I might suggest splitting the difference with the agent/brokerage and chalking it up as a lesson learned. You do not need to find yourself in costlier default issue with the seller.

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November 04
Profile picture for Pamela Jahn
Real Estate Agent
Contributions: 31
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Since October 2009

I agree with Ofe that if I neglected to put everything in the contract that my buyer expressed wanting, I would take care of it. You would have no reason to go after the seller.  They did nothing wrong since you did not put those things in the contract.  If your agent or agent's broker is not willing to help you out and clearly did not properly represent your interests when writing the contract then your only recourse is to hire an attorney and go after your agent and/or their broker for compensation.  Hopefully it won't come to that.  Everyone makes mistakes from time to time and they need to own up to it and make fair and reasonable compensation.
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November 03

We have not closed yet and we are talking about $3000 in appliances.  Also, our counter was based on getting these items. So we are looking at a $7000 discrepancy. We are thinking of pulling out of the deal.  We confronted the agent and she side stepped the issue.  We are now going to her broker.

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November 03

If this is was a bank owned sale, once it is closed, it would be difficult to recoup from the seller (bank).  You might call the buyer's agents broker to find out if they would work with you on purchasing the home warranty.  Otherwise, these warranties are not exhorbitantly priced.  Check out a couple of them.  AHS and HSA are two very good warranties.  www.onlinehsa.com is the website for HSA.  Google AHS and compare the two.


I hope you find this information helpful and best of luck to you.

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November 03
Profile picture for Ofe Polack
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Since October 2009

It is difficult to give you a straight answer without looking at the Purchase and sale.  I usually mention in all my contracts, the street address of the property, as described on MLS#---------, that would have covered you on the home warranty, since you said it was offered on the listing.  If I were your buyer agent and I messed up, I would pay AHS the $435 home warranty and move on.  We learn lessons every day of our lives.
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November 03
 

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