Profile picture for HopeClowdus

If you have a 6 month contract with your listing agent can you get out of it & hire a better agent

My agent is horrible! She's only shown our home to 2 people in 4 1/2 months - then she says one lady wants it & is going to the bank on Monday. I follow-up on Tuesday & she says "I'm going to call her in a few days & get an update". Seriously! Who does that? But worse that was a week ago & we've heard 0 from her...
  • February 11 2013 - Mc Calla
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Answers (10)

Time and again, I read inquiries where clear expectations are not set up front between seller and agent.Based on what you are saying, you have every right to request cancellation, or at least speak with the Broker of record to see if you can get satisfaction. 

The number of showings seems very low for markets most everywhere. It would also be good to review how the property is being exposed to the market (is there a local MLS at a mimimum), review the condition of the property to show its best (can be no or low cost), and then the obvious pricing, relative to the competition.
  • November 13 2013
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I am sorry to hear about your experience. I always stress the importance of choosing the right agent. It is almost equally important to choose the right agent as it is to choose the right house! Because if you have a solid Realtor on your side, he/She will be able to find you the right house you're looking for. You're in a binding agreement with this Realtor.  I would recommend that you first speak with your Realtor regarding cancellation of the Contract. If this option doesn't go well, you can also try to approach his Broker. If this route doesn't go pleasant then you must seek legal representation. I wish you all the best.
  • November 12 2013
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Profile picture for Eraka Sims
I'm sorry you have had a bad experience. Communication is always key. I would first talk to the agent that has the home listed.  If you are still unhappy ask the agent/broker to Terminate your listing agreement.  Realtors are just like any business professional. Everyone has different work ethics.  
  • November 12 2013
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I agree this sounds like a price issue. But obviously there is a communication issue here. Your listing is not with the agent, it is with the agents broker (unless she is the broker too). I would contact the broker and discuss the matter with them. They may be able to find you an agent that can meet your needs better without having to go through the relist hassle. If they cannot, then you can tell them you would like to cancel. But I would start there. 
  • February 12 2013
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Profile picture for sunnyview
Yes you can cancel the contract. However, you need to be able to prove that she is not holding up her end in writing. Start by writing and email to her with a cc to her broker explaining why you are not happy with her services. Tell them every instance where you feel she breached the agreement she signed with you, failed to market, failed to keep in good contact with you etc.

Ask the broker for a written release. Do not take a hasty no for an answer. The broker may have the option in your contract to assign another agent in the brokerage. If that is case, ask the broker for 3-4 names so you can personally interview them.

You do not need to stick with a bad agent, but you need to be firm about enforcing the agreement if the agent is not doing her job.
  • February 12 2013
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Thanks for posting your question on ZIllow.com & sorry for your problems.

I would not get hung up on how many times the listing agent shows the property.  Most buyers have buyer's agents that show the property.

If you are unhappy, you should 1st have a face to face with the agent as it is the right thing to do.  If one has a problem in anything in life, they should bring it to the other person's attention whether it is real estate or not.  If you do not get satisfaction then take it to the agent's broker.  If that does not work, the next step is to the local Realtor's board.

Good luck!
  • February 12 2013
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Two showings in 4 1/2 sounds like a price issue! I would recommend a price reduction and a 500 selling bonus, to create a little buzz among your local real estate professionals. Once the property is priced right, my guess is your realtor will jump into action when the buyers start taking interest, possibly creating a multiple offer situation and ultimately selling your house. I
  • February 11 2013
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Profile picture for Ofe Polack
Like in any relationship, you may need to have a heart to heart with her and explain what you expect,  If that does not work, have a word with her manager and ask for another agent who may deliver the services you want.
  • February 11 2013
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Profile picture for Cindy Quinton
Demand that she respond to you in a more timely manner, then if it doesn't happen, call and ask to speak with her broker. 
  • February 11 2013
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Profile picture for blub blub blub
Well if you signed a six month listing, then there probably will be a fee to cancel the listing if they will let you cancel prior to the six months. What you could do, is speak to this agents broker and see if they could assign a new agent to you. Explain why you are dissatisfied with this agent and ask for one that will be more to your liking.
  • February 11 2013
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