Profile picture for John965fd52

Illinois, Agent renigged on statements she made to get the Listing. What should I do?

  • February 06 2012 - Chicago
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Answers (11)

Profile picture for John965fd52
The Managing Broker basically said, "that's between you two" and thats it.

I can't say too much more, she is a commenter on this board and is probably reading this chain.

I have plans of filing an Ethics Violation.
  • February 09 2012
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Call her broker..
  • February 08 2012
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Profile picture for hpvanc
John,

If you can it might help you get answers on Zillow if you could post a general idea of what promises the agent reneged on.  As harsh as it sounds, unfortunately if the promises were about pricing that cannot be met in the current market, the agent is at fault for attempting to mislead you, but you are also equally at fault for not fully vetting those promises and agreeing to list with them under the circumstances.
  • February 08 2012
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Profile picture for Evelyn S. Fred
Hi John,

I recommend you speak directly with your listing agent.  Try to resolve with honesty.  If that doesn't work then go to his/her managing broker.

If you go this route be prepared with specifics, i.e. what was promised and is not being delivered, also what you expect.

Cancelling the listing to list with another broker in no way affects your ability to sell.  If you are priced competitively and your property is marketed aggressively, you shouldn't have any problems with perceptions. 

Don't be afraid about perceptions or taking matters into your own hands.  Be straightforward and honest with your agent.  Who knows why he/she is under delivering but there is only one way to find out....ask him/her.

Good luck!
  • February 08 2012
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You should definitely ask your realtor why she isn't doing what he or she promised to do. What usually matters most is that you have good pictures of your home as well as a great asking price.
  • February 07 2012
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Let's divide this into two types of solutions - things that you can do yourself, things that you try to have others do for you.

What you can do yourself is you can call her on it. "Michelle, you said you would do these things, and you haven't done them." Then, after she explains (I did them, I forgot, I didn't mean it, I didn't think you wanted them done, whatever), you can decide what you want her to do: do them, cancel the listing, beg for mercy, your choice.

What you can try to have others do is: you can call her broker, but then you'd have to tell the broker what you want (I want you to fire her, I want her to give up the listing, I want her to wash my car every Monday for the next ten weeks, whatever).

The most common problem between real estate agents and their clients isn't deceit, it's poor communication. So - figure out what you want from her, call her up, and tell her.

Then report back to us so we know how it went!

All the best,
  • February 06 2012
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Profile picture for John965fd52
I would have cancelled the Listing, but afraid it wold look bad when Buyers Agents see that I switched Brokerages. Might think something is wrong with property and stay away, or think it's an opportunity for low ball offers.

What do you think?
  • February 06 2012
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Profile picture for John965fd52
I heard that I should wait until the home closes, and then file a complaint
  • February 06 2012
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Profile picture for AndyLinss
Talk to him/her about it first.  Sometimes there is just a mis-understanding.  If you are still not comfortable, you might consider contacting the listing agent's managing broker and see what they have to say.  If not satisfied, ask to cancel your listing contract and find another Realtor.  It is important to have an open and honest relationship with your Realtor and that goes both ways.  Neither of you will sell the property if you can't cooperate with each other.

Finally, as matt says, contact your attorney.
  • February 06 2012
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Profile picture for Matt Laricy
Whatever is in writing, bring to your attorney. I am not sure there is appropriate language on here.
  • February 06 2012
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Seek legal consel or start by contacting their Broker. If they in fact have misrepresented something they said or something they promise, then going to their Broker would probably be the best "First Move'. The Broker comes from the stand point of middle man to get to the bottom of disagreements. It's the Brokers role to settle concerns from the public relating to one of their realtors. Start there...if that doesn't work then try an attorney to give you some advise. It might cost you some dollars be it might be worth it to you in the long run. Good Luck!

  • February 06 2012
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