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Is it possible to talk to someone at Zillow regarding the alogrythim used and how far off our house

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August 27 2012 - Sabre Springs
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Have you had a chance to read "What is a Zestimate?" and "Data Coverage and Zestimate Accuracy"?    Those are very useful for both evaluation of the Zestimate, what is included in the calculations (and what isn't included) and what they will do with Zestimates that seem out of line.

If all home data are accurate but your Zestimate and value range are way out of line, you can report it so that Zillow looks to see if there is a systematic error in their algorithm.  They don't recalculate  Zestimates manually.

If I was concerned about my Zestimate, I'd get an appraisal at my costs and put it in the section called "owner estimate".

Here's a customer service E-mail. 


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August 27 2012
 
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