Profile picture for RobBridgford

Is it time to change our Realtor

We have been less than impressed with our Realtor and we are considering a change. Long story short, house has been on the market for quite a while.  Our realtor has been very slow to respond to our concerns. When I wrote them a letter expressing my concerns, thay immadiatly recomended that we drop the price almost 40k without even attempting to re-look a sales stratagy.  

Is it time to make a change?

  • February 22 2014 - US
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Answers (8)

Thanks for posting your question on Zillow.com & sorry for your troubles.

There are 2 sides to every story.  Perhaps the price IS too high.  Even the worst agent in the world can sell a property if it is properly priced.  NAR says for every 8 showings, you should have an offer.  If not, the price is too high.

If you're not happy & the agent is not addressing your concerns, go to that person's broker/manager.  They can assign a different agent in the office.  If this is not an option, they should let you out of the contract, BUT, do not have to.  That is the purpose of signing a contract & to be frank, you should have done your research prior to signing with that brokerage using that agent.

Good luck!
  • February 23 2014
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I understand your concerns. Communication is key and if the agent isn't responsive to your needs, i would recommend a sit down with the agent to express your concerns.  Let him or her know what those frustrations are. You have options. If this is a firm with more than one agent.  Have a discussion with the Broker in Charge and the agent.  You may be able to change agents as your brokerage agreement is with the firm and not the specific agent. 

A good agent should be open to critique as well as positive feedback.  I sit down with my sellers to revisit marketing strategies to include, price adjustments as needed based on recent comps.  At the beginning of every listing, i establish communication protocol such as a specific day and time every week to update sellers even if there is nothing to report.  

Remember, if you do end up changing firms, get it in writing. 
  • February 22 2014
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Profile picture for sunnyview
"We have been less than impressed with our Realtor and we are considering a change. "

Don't consider a change. Make it. You have reason to believe that your current agent is not the one. Interview some others before you resign with an agent known to be "very slow to respond' to your concerns. A good agent is on it and does not make his/her clients chase them for advice.
  • February 22 2014
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Thanks for going somewhere to get some feedback before actually making the change. There are several factors that may influence your decision. Did you interview several realtors before choosing the current one? Who came up with the listing price, you or the realtor? A good listing agent will provide you with a suggested listing price at the end of your appointment, after seeing the features of your home and comparing them to similar models. Inventory nationwide is particularly low, many homeowners have refinanced at the historically low rates in the last couple of years and they are willing to stay in their current situation, so most homes that are on the market competitively priced and marketed in a way to be desired, will receive multiple offers. The first question is if your home is over-priced, you will get showings, but no offers. A good listing agent will ask the buyer's agent to leave a business card so they can follow-up with that agent and ask what their buyers thought of the property, and then give the seller the potential buyer's thoughts.Another part is how well the agent is marketing the property. Did the agent take good quality pictures, maybe even a virtual tour? Are you showing it by appointment only.Without knowing the particulars of your area, it's a challenge to give you the best answer, but it's good to know that you came here to try and get input before blaming the realtor for lowering the price 
  • February 22 2014
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Hello, I would suggest scheduling a meeting or a call with your Realtor to find out how he is marketing the home & what changes can be made to improve it.  I would also re-discuss the lack of communication issue.  
  • February 22 2014
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Profile picture for RobBridgford
Mellissa,

The realtor did the market evaluation and recomemded the price when the home when on the market. He than recomended the same price after we took the house off the market for a few months. This was October. 

Both times he was very optomistic about the price.  
  • February 22 2014
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Sounds like your agent may feel the property is overpriced? Did your agent discuss that possibility with you at time of listing? If so, then I would almost bet that is the issue and would explain their eagerness to suggest dropping price versus discussing other issues. 
  • February 22 2014
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I don't know if it's "time," but you're not satisfied, and you don't need our permission to make a change. They won't like it, but, you don't seem to like them now, so it seems fitting to change.

All the best,
  • February 22 2014
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