My Estimate Tool temporarily unavailable for edits

Profile picture for RachelRosen
We are doing some work to improve the "My Estimate" tool and hope to have it back up soon. If you previously created a "My Estimate," it will still be there, you just won't be able to edit it for now.

In the meantime, homeowners can and should continue to update their home facts. Some home facts can directly affect the home's Zestimate.

Also, we'd like to remind you that a homeowner who has claimed their home on Zillow can leave a Zestimate Comment.

We'll let you know as soon as the MyEstimate tool is back up!
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June 14 2011 - US

Replies (37)

Profile picture for dboersma69
That is fine and dandy, but all the information put into the MyEstimate tool is no longer reflected in the Zestimate.....  We are currently negotiating a purchase agreement for the sale of our home and just got a call from the buyers agent that our home value has dropped $34,000 overnight.  The buyers are now considering pulling out based on the ZILLOW website.  Please get this remedied ASAP - I don't think I need to explain the importance of this and the damage your site is causing me.

Thank you,

6601 Maple Drive
Clarkston, MI 48346
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June 14 2011
Profile picture for wetdawgs
Zestimate and Myestimate are two separate entities (input to the Myestimate didn't change the Zestimate, only the "myestimate" number).    The change in your value is most likely due to a change in the Zestimate algorithms that happened late yesterday.


Please read this FAQ

And this thread.

And this Zillow blog.
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June 14 2011
Profile picture for dboersma69
I beg to differ - Home improvements placed on the MyEstimate tool most definitely are reflected in the Zestimate - maybe not right away, but eventually.  Refer to create your own estimate - "Updates to your home facts will be factored into your homes Zestimate" , " If your Zestimate does change, it may take some time before its reflected on the site"

So if public record is incorrect so is the Zestimate....  Corrected information is obviously not being accounted for.
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June 15 2011
Profile picture for Pasadenan
The new Zestimates still use owner provided data on baths, beds, sqft, lot size, # stories, etc.

The remodels like granite counters have never been used in the Zestimates.

Your changes to the sqft etc should not have been affected by the estimate revision.  If they were, put the corrections back.

It typically did take 8 weeks for the sqft changes and #baths changes to affect the Zestimate.  With the software change, it implies it will be less time; but at this point it is not really clear.

The Zestimates should not affect any offers or contracts at all.  If it did, they really shouldn't be buying in the first place.

And if the buyer's agent believes that the value dropped overnight due to a change in calculation method, the agent must be a Realtor® and member of NAR, meaning "Not Able to Reason".

Besides, they already probably have an appraisal contingency, so if the agent is saying they want to back out now, they better provide more documentation.  If they want to pay $30k less, and thus void the contract, you can ask for $60k more.  It still is going to be an issue of how it appraises, not what a machine estimate says.

If they like machine estimates without site visits so much, why don't you send them to eppraisal.com ...  they seem to be estimating about 40% or more high presently.
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June 15 2011
Profile picture for James Berry
Any ETA for the "My Estimate" tool being back online?  It's been a month now.
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July 13 2011
Profile picture for RachelRosen
Hi James,
It will be a least a few months before this comes back. Hopefully some time in the fall.
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July 13 2011
Profile picture for GHartt390
Any update? late into the fall now.
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November 17 2011
Profile picture for SpringHillHomes
Any update?
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January 12
Profile picture for sunnyview
Last I read, the owner's estimate was due to come back onto Zillow about April.
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January 12
Profile picture for Tug of War

June 14 2011-Temporarily Unavailable

July 13 2011-Few months maybe in the Fall-Hopefully

Jan .....2012-Maybe April 2012...Hopefully

UPDATE: Same ol Same ol
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January 12
Profile picture for Pasadenan
Yes, Zillow should fire several of the telemarketers, and hire at least 10 more programmers.  Even though telemarketers bring in revenue, the "business" is the "website", and it is clear that 5 programmers just cannot keep up with the website needs.
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January 12
Profile picture for sunnyview
Certainly not the same ol same ol for me. I was wearing my new hat when I posted earlier.
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January 12
Profile picture for Tug of War
Unfortunately for Consumers/Property owners imo it seems Zillow only has the same ol same ol Hat

The "My Estimate" has been unavailable for months and.... will still be unavailable for months

Back in April hopefully...Woo Whooo!
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January 12
Profile picture for kabshi1
It's April - get it together!
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April 22
Perhaps that's another question for Stan Humphries to explain the timeline for the re-introduction of the My Zestimate tool. No one else at Zillow seems interested in this anymore and it probably falls with his area of responsibility anyways.

http://www.zillow.com/advice-thread/In-the-Forum-Stan-Humphries-Chief-Economist-Zillow-Posts-about-Zestimates/439868/ 
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April 22
Profile picture for RachelRosen
Unfortunately, this has taken longer than expected, but we are working on it.
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April 22
Profile picture for Tug of War
Temporarily since June 2011 with reassurances of working on it..it's importance..You care..we're listening...trust us we are

"Unfortunately"...I think you mean Embarrassingly

Do find it interesting that after all this time some Lickspittle gave a Thumbs up for "we are working on it"...talk about should be embarrassed


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April 22
Profile picture for Tug of War
Make that 2 Lickspittles gave a Thumbs up for "we are working on it"



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April 22
Profile picture for Tug of War
So when's the "doing some work to improve the "My Estimate" tool and hope to have it back up soon. " posted in June 2011 looking like it might happen now?

Since Members have been posting your/Zillow's, it will be done soon, it will be a few weeks, it will be around April 2012 for You/Zillow to Consumers/The Public.......what story do you wish them to post for You/Zillow now?

Soon.....The Second Tuesday of Next Week...Few Weeks.......April 2013?
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April 23
Profile picture for BobSeelos
What is the deal with "edit home facts".  It has been down for too long and needs to be fixed.
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April 25
Profile picture for macmillanjohn
What's the use of estimates when owners can't put in some minor details a buyer might be interested in like a new $20000 roof; a new $12000 furnace? I know, details.....details!!!!
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May 06
Profile picture for Tug of War
Been a month since the last...we are working on it

Been a year since the First ...we are working on it

Isn't it time for another....we are working on it

Employees always get TU's from when they post ....we are working on it


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2 days ago
Profile picture for Tug of War
So...any update?
Still working on it?
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1 day ago
Profile picture for Pasadenan
"Temporary" means different things to different people under different conditions...

South Pasadena has "temporarily" been blocking the completion of the 710 freeway for over 40 years now.  The discussion now is one or two 55 ft diameter bored "tunnels" 50 feet below grade to the top, but the state is still evaluating the impacts and potential funding.  Many state it will completely clog the 210 freeway the day it opens, if they ever build it at all.
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1 day ago
Profile picture for Tug of War
Got it...so Temporarily Unavailable for  year is OK cause "Temporary" means different things to different people
So this hasn't been mis-leading or BS or smoke..it's been a misunderstanding of what "Temporary" means

Apologies..I will endeavor to become more familiar with Zillowspeak

Sorry Zillow..you're doing a great job with this "Temporary" time out for the My Estimate while you improve it

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1 day ago
Profile picture for Pasadenan
I just have to laugh at that!  It has been standard procedure on the website for so long, that it doesn't seem to mean much to me.   In summer 2007 they announced they would have revised estimating methods in place by September 2007, then October 2007, then November 2007, then "soon"... I think it was implemented January 2008.  I thought it was worth the wait; but many others didn't seem to think it was any better.  But it at least addressed two concerns that I had expressed, mostly related to long held properties in California affected by Proposition-13.

Obviously, Zillow has given us no clue what they are working on for this major "my estimate" revision.  I'm thinking it will be a database of potential upgrade features, similar to RS-Means estimating books.  But since they never said, my "guess" can be entirely off base.  Regardless of what they are working on, I think it is a much bigger endeavor than they could have ever anticipated.  Sort of like all Space Explorations projects tend to take twice as long and cost more than twice as much as original anticipated.

And every time there is a website issue, the programmers get pulled of of the implementation of the "my estimate" revisions and put on the immediate "fix" needed.  (Same in many other small businesses).

To me, it is still an indication that they haven't prioritized hiring enough programmers to meet their present needs.

And if the "my estimate" is going to use the "Zestimate" as a baseline?  There there are a myriad of other issues, such as the intentional gaming that is still being done on numerous properties.
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1 day ago
Profile picture for Tug of War
Well..I am sure your waiting for the "worth the wait" will be worth the wait

I say rah rah sis boom bah Zillow

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1 day ago
Profile picture for Pasadenan
Actually, I'm not "waiting"; I gave up on the "my estimate" being available in the next 2 years back in summer 2011.  And never found it helpful because those using it tended to game the numbers, and those trying to get good numbers didn't know what factors to put in for the improvements.

Cheers?  You have the wrong party.  Only "occupy" people and "sales agents" do that.  I don't even attend sports events because I don't like cheers and won't participate in them and find them extremely annoying, and way too loud for me.
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1 day ago
Profile picture for Tug of War
Naw..I ain't got the wrong party

The thread keeps getting bumped this way so hopefully some Consumers passing thru will have the chance to see it and read it..
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1 day ago
Profile picture for Pasadenan
"so hopefully some Consumers passing thru will have the chance to see it and read it.." -

And maybe the moderator on duty will read it and we might get an update on the progress status?
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1 day ago
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