My Jan 29, 2008 was never answered

Profile picture for jimcelentano
A year ago I posted a complaint to Zillow that my actual purchase price was $255,000, not the $225,000 shown by Zillow. It was never answered. But I did read Zillow's answers to identical complaints from other homeowners. I understand Zillow may use public records, but that does not exempt your company from publicly posting incorrect data about my house. You guys are responsible to carry out your own due diligence. Why don't you pick up the telephone, call the tax assessor in my town, confirm my complaint, and correct your data on my house. You make claims that you are experts in real estate valuation, but you won't do anything beside mine data on the internet, and you "knowingly" continue this practice with disregard for the homeowners complaints over it's accuracy. To me that only means you don't care if you do your job correctly. You can't excuse yourself from making these mistakes by saying it's because some data base shows the wrong purchase price in a public record somewhere. You're getting all of our complaints, go the extra step and use the phone so your company's posted information is accurate.

Jim C
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January 10 2009 - Waterford
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Answers (1)

Profile picture for sunnyview
I understand your frustration and I don't disagree with you. If you haven't done it already, I would claim your house. That way you do not have to post your address on the forum and Zillow will know which one you are talking about. Zillow does change sold prices in updates. They do handle a large volume of data with very few people and mistakes are bound to happen sometimes. I would think that if your public record shows your correct sales price that Zillow would be able to include the correction in a future update, but I don't know how long that usually takes.
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January 10 2009
 

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