My agent won't update my listing, as the owner, is there a way I can do it myself?

My agent is unwilling to make changes to my posting, is there a way I (as the owner) can make changes to the Zillow listing? Specifically I want to add more pictures, not modify any official data (square footage, room sizes...)
  • October 28 2013 - Northwest Colorado Springs
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Answers (10)

Profile picture for ShaylaTwit
Your Realtor should be doing all of these sort of things at a minimum for you!  Hmm I would ask their Broker if you're not getting any response from your agent.  

Hope your experience gets better -- Good luck -- Shayla Twit, Sarasota FL Realtor
  • November 30 2013
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Try to find out why your agent isn't posting the pictures that you want.  If it is that they simply don't want to put in a time, you need another agent.  However, there may be a strategy behind it.  A good agent will have a great eye for photographs.  There may be something in your house that you want photographed, but they see something that would show up in the picture that would be a negative to the sale of your house.  If your agent has a good explanation that is related to the marketing of your home, I would take that in to consideration.
  • November 30 2013
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Sometimes less is more.. Too many photos can turn some buyers off, especially for a small house. Send the photos to your agent and ask why she/he isn't posting them. You can also fire your agent at any time for non-performance.  I'm a managing broker of my own firm, but those for larger firms are probably just as non-responsive as their agents or too busy for you.  Just talk to your agent, and then get a new one if you feel you need to. Don't let them bully you into keeping the listing with them either!  .. just got a contract.. better go!
  • October 31 2013
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Profile picture for mikenish
If your agent does not comply to your wishes you could contact their managing broker and probably get assistance their. The managing brokers role is to protect the reputation of the company, so their best interest is for you to have a good experience and for your home to sell.
 
I hope this helps, Mike
  • October 29 2013
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Profile picture for CallTheSisters
The agent controls the feed Zillow receives and therefore has to make the changes.
  • October 29 2013
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Hmmmm... Well If your agent isn't willing to upload more photos what is their excuse for denying such an easy task? That sounds so odd!! But.. nothing and no one surprises me in this business. 

Good luck communicating your needs to your Realtor, and I hate to recommend firing them but if they are not working in the best interest to sell your property then you may have to do what you have to do. 

Unfortunately your agent will have to upload the photos for you.

Again, Good Luck!!   
  • October 28 2013
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It seems odd that they are not complying to your wishes.  Unfortunately, there are plenty of agents out there that don't give their clients great service, and often it's the big name agents.  Perhaps you need an agent who will take better care of your personal needs.
  • October 28 2013
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If your agent isn't doing what is best for you and your home then you can fire that agent and find someone who is willing to do this. Unless you have asked this agent to do these kind of things 20 times already then it should not be a problem for them to make these changes.
  • October 28 2013
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Contact your agent and request more photos be uploaded. You cannot change the listing on Zillow. If your broker uploaded more photos into MLS and they are not showing up on Zillow yet, your broker can contact Zillow directly and request the update. Zillow is pretty responsive. Did your broker give you a reason as to why they don't want to do the update?
  • October 28 2013
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Profile picture for wetdawgs
If your agent has your home listed for sale on Zillow, all edits (including adding photos) has to be done by your agent.
  • October 28 2013
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