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Wow, Feb 3rd and still unanswered?
Unfortunately, it's not a simple matter to diagnose. It could be a number of things. You'll likely be given the run around no matter who you ask, though. First place to look is in your GAAR Navica MLS account settings. There's a broker MLS account and then there are the salesperson's accounts. In the broker account, make sure it is set to export everything (there are many settings). Then you must make sure each agent doesn't change their export settings on an individual basis. If they do, this could explain why you have some that are appearing on Zillow and some not. Find the missing listing and trace it back to the corresponding agent, then check his/her settings.Another possibility is that Feb 3 was pretty early with the conversion from the old system to the new system. Figure out if the missing listings were entered on the old system. If all of the missing listings were entered prior to the conversion, then this may explain what's going on.
Another possibility is that there could be a bug with the vendor's software. It will take an act of congress to get something fixed because you'll need to know your stuff when you approach the Vendor. The problem is likely not with Zillow. The weakest link is almost always with the MLS's vendor, or the agents inadvertently shooting themselves in the foot with their settings. If it's a bug with Navica, good luck getting that fixed. The board members are too naive to know when they are being duped by the vendors, and it happens all the time. Information Technology folks are professional buck passers, and most vendors have some of the lamest help desk people answering the phones. It's a perfect recipe for chaos.
Try checking the account settings I mentioned.--Speby
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