My landlord is being difficult, and now his manager is doing the same.

I have been living at the same apartment complex for a year and seven months, we have never had any complaints and basically stay to ourselves. They have gone through two different managers, and finally stuck with a third one. So we had to sign two different contracts with the new managers, now they have no record of it or our deposit. We have been trying to get the owner to fix our swamp cooler since last summer of 2011, he refuses to fix it. He said if we promised to stay and not move anywhere for awhile then he would fix it. Is that legal?
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July 17 2012 - Bakersfield
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Profile picture for wetdawgs
Rather than assign fault, in the future when reporting a request for a repair in writing, keep a copy for yourself and send it by mail with a return receipt that you keep in your files. 

"Repairs in writing" doesn't mean that the manager writes it down, but that you document it in writing with a request to repair and a paper trail to show the request. 

When you sign a contract, always get a copy  for yourself and keep it in your files.   Contracts tend to be full of important details and if you know what you've signed because you can refer to the copy, you have a much better position in carrying the requirements of the law forward.

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July 18 2012
I have a receipt for my deposit, but i do not have a copy of my contract. When i went to ask the manager Joey about getting a copy his response was you should have never signed a new one. So i am sitting here confused trying to understand this; i signed one for the first manager (Heather), one for second manager (George), then didnt sign for the newest manager (Joey).

    They said that they wanted all repairs in writing when Joey became manager, they wrote it down once. Then every time i went to tell him something he never wrote it down, just came over with the promise of fixing it. But yes between the two managers from last summer when the ac stopped working during my pregnancy i have written it many times and said it many times. Is it my fault because i didn't get a copy of those notices i gave? My husband and i are new to the renting world, we have rented before but it was to a family friend and we never had issues with him.
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July 18 2012
Profile picture for wetdawgs
I hope you have the documentation of your contract and receipt for your deposit.

Here's a link to the section on repairs from the CA dept of consumer's repairs.   Have you notified the current manager in writing (return receipt recommended) as well as verbally?

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July 17 2012
 
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