NEW: Zillow Mortgage Marketplace(ZMM) Mystery Shopping programTo help ensure that Zillow Mortgage Marketplace (ZMM) is providing consumers with current and accurate information so they can make informed financial decisions, Zillow is implementing a "Mystery Shopping" program. Zillow's Quality Assurance Team will periodically shop lenders in the marketplace to ensure they are honoring mortgage quotes they post on Zillow.The Mystery Shopping program is a new addition to the ZMM Market Regulation program, a collection of measures and policies which ensure accuracy, security and fairness in ZMM. Lenders who fail to meet our marketplace requirements may be suspended or permanently removed from ZMM. Other components of our Regulation program include:• Before participating in ZMM all lenders must successfully complete a background check using data provided by an independent 3rd-party and official regulatory systems, such as the Nationwide Mortgage Licensing System & Registry (NMLS).• ZMM includes a "flagging" system by which consumers and lenders themselves can mark specific loan quotes as being suspicious or in otherwise need of further review by the ZMM Quality Assurance Team.• Our Lender Reviews platform allows consumers to rate and review lenders they've worked with and met on ZMM. This offers increased transparency into the service provided by ZMM lenders.To learn more about Zillow Mortgage Marketplace (ZMM), click here. To start shopping for a loan in ZMM, click here.March 11 2011 - US00YesReport a ProblemProblemSelect oneOffensive contentIrrelevant contentSpam (pure self-promotion)OtherDetailsYour emailPlease enter a valid email address.Submit CancelContent flaggedWe will review this content. Thanks for helping make the site more useful to everyone. To learn more, read Zillow's Good Neighbor Policy.We're sorry. This service is temporarily unavailable. Please come back later and try again.