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Update 7: 8 weeks and no word.
Update Part 4: Almost 5 weeks and no word from the bank at all. I wrote an email last week demanding that someone tell me something concrete besides, "It's coming soon" or " We'll get it this week for sure" Well, predictably I didn't get anythinc concrete out of them but I did find out that they have to comunicate with the bank through a website and there is no direct contact with a real person. So nobody has any idea what is going on at all. I don't think anyone even knows if our contract is on anyone desk at all...the wait continues.......
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