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Our landlord doesn't respond to our concerns.

Among other worries our place is infested with roaches. The place has been treated at least 5 times in the past year. The treatments don't work for more than 2 days. We have tried to get a hold of the management company and they are not responding. What do we do with 20-30 roaches / day and the landlord doesn't respond?
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September 28 2011 - Central
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Answers (4)

In order to have a paper trail, you need to send a letter listing your complaints. If they do not respond, then I would research the Landlord Tenant Act for your city and state. Sunnyview gave some very solid advise. I would also contact the city government where you live. They do have laws to protect you and your family. Make some calls today. You won't know until you try. Thank you for your question. 
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September 28 2011
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They still have to sign for a registered return receipt letter even with a PO box. You can also send it at the same time by email with a bcc back to yourself as proof that it was sent. You need proof of the existing infestation. The sooner the better even if a sale is pending.

If you don't get evidence of legal notice by mail and or email, file your complaint with Seattle housing and have proof of the infestation dates in writing, you won't have a way to get it fixed or move out if it's not fixed without losing your deposit.
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September 28 2011
Profile picture for tmr98122
They operate with a PO Box and a message phone and an unmanned e-mail address.  The sale of the building is pending so I think I know what's going on but that doesn't help us know.
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September 28 2011
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You need to send your landlord a registered return receipt letter documenting the infestation, dates of reinfestation and a list dates/means of your attempted contacts with them so far. You also need to start keeping a log of spray dates, the date infestation returns and start taking dated photographs of your unit.

The City of Seattle has tenant law online here and aplace to file a complaint against your landlord here. Before you make a complaint, you need to document the situation and have proof that you have tried to contact them. I am sorry that you are dealing with this, but documenting the problem is the first step in getting it dealt with.
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September 28 2011
 
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