Profile picture for dwmpre

Posted a review listing the facts about unethical behavior of a realtor. Zillow did not post!! Why??

I have been using Zillow to search for a house which was working out fine. I did fine one and put an offer on the house.  The listing agent and broker involved informed my realtor of an existing offer with the amount. If I offered more, the house would be mine. Since this seemed unethical and immoral, I declined. The next day, the listing realtor and broker were calling me asking about my status on the house I place an offer. It turns out they never had an offer at all.
I paced a review listing the facts, no opinion, just the facts.  Zillow did not post? What is the point of reviews?
  • March 18 2012 - North Smithfield
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Answers (4)

Profile picture for nwhome.us
Ethical behavior is actually described in the Realtor's Code of Ethics and law, and it is never as clear as you might suspect.
The term Realtor is used to describe a member of the National Association of Realtors; are your agent or the listing agent members?
The duty of the listing agent is to act in their client's best interest and it is easily in their client's best interest to tell you of any offer that may be greater than the one that you have submitted.  There is nothing unethical about that if it is true.
It is the duty of the buyer's agent to act in their client's best interest (you). The agent should inform you of any communication with the listing agent; it is your decision to act on the information.
It's a little confusing because you said that in the end there wasn't another offer, you had declined to change your offer and that would have meant that your original offer would have gotten you the home.
Did you get the home?
  • March 18 2012
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Zillow is not a licensed real estate broker and Zillow does not have real listing data on it's site.  Zillow does not employ a single real estate professional in any market.  Zillow has no governing authority over the behavior or practices of licensed real estate professionals.

Zillow does an excellent job of pretending it is the real estate authority, but it is only a media site that is designed to sell advertising.  It's zestimates are stolen from public websites like county tax assessors, and they then apply an algorithm to come up with a "value".  Realtors and MLS systems are pulling data off Zillow at an increasing rate.

If you have a complaint against a Realtor, the only recourse you have is contacting your local real estate associations of which they are a member.  If you do not get satisfaction there, you should contact the state licensing board that deals with real estate.
  • March 18 2012
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Profile picture for kapyarets
File the complain with local association of realtors. There will be disciplinary actions taking against this company and agents.
  • March 18 2012
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Profile picture for wetdawgs
It sounds like you may have bumped into the issue that one can only provide a review of the agent representing their own side, and not the one that represents the other side.  

Here's an FAQ, scroll down to the section labeled "can anyone write a review"."A review cannot be submitted for an agent "on the other side" of the transaction. For example, we would not permit a review from a home buyer left for the agent representing the home seller."
  • March 18 2012
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