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Property listed by another user??? How do I edit my home facts?

  • May 08 2012 - Ocean Crest
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Answers (6)

Profile picture for jared.jones
Worked.  Thanks!
  • May 10 2012
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Profile picture for Neil R
  • Neil RZillow
  • 5823 contributions
Hi jared.jones -

I have updated the property information page. Please try again.

Thank you.

Neil
Zillow Customer Support
  • May 10 2012
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Profile picture for jared.jones
Yes I am aware of the Edit option, however, whenever I click "edit home facts" or "edit home description", I get a page that states "you may not edit this listing --  You do not have permission to edit this listing because this property is currently listed by another user.
If you are the listing agent of this home, please claim it. If you are the owner of the home, please ask your agent to update the listing information." even though I have claimed the property.
  • May 09 2012
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Profile picture for Neil R
  • Neil RZillow
  • 5823 contributions
Hi jared.jones -

The property is already under your account. Options to update home facts, description, photos and is already available for your use. These are located under the Edit option.

Thank you.

Neil
Zillow Customer Support
  • May 09 2012
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5235 Westport View Dr, 92154
  • May 09 2012
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Profile picture for Neil R
  • Neil RZillow
  • 5823 contributions
Hi jared.jones -

Can you send me the property address in question?

Thank you.

Neil
Zillow Customer Support
  • May 09 2012
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