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Prospect inquiries are incorrectly going to some other agent. Who can be contacted to correct that?

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June 26 - Battle Ground
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Profile picture for Sara Bonert
Real Estate Agent

View my 5 listings

Contributions: 400
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Since May 2009

That is really strange because on the surface it looks like everything is set up properly.  According to how your profile is set up, the email should be going to clAgent@clarkcountyexpert.com.  If this isn't correct, then you need to log on to the site and update your email address.

I just sent another test email thru to see where it goes. 
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June 30
Profile picture for SeattleHome.com
Real Estate Agent

View my 7 listings

Contributions: 2647
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Since February 2009

Hmmm...looks like it should work, try flagging the listing on its home details page.  Customer service can take a look at it.

May also just be a lag in time before the system updates.
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June 26
Yes, another agent had "claimed it" via their loading of the listing into their personal website, which in turn can feed into ZIllow and other sites.

I did not know they had done this, and claimed this listing back yesterday:

10315 NE 198th Street, Battle Ground, WA 98604

Upon testing an e-mail inquiry today, the assistant for the other agent responded to my test e-mail :(
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June 26
Profile picture for SeattleHome.com
Real Estate Agent

View my 7 listings

Contributions: 2647
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Since February 2009

It sounds like maybe another person has claimed one of your listings - try listing the address here and someone can research it.
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June 26
 

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