Protecting Yourself From Fraud, Scams

While we'd like to think everyone is honest and respectful of each other, unfortunately, that's not always the case. Scams are a reality of the Internet. Despite this, Zillow strives to provide a safe online community where users can easily contact one another with advice and information relating to real estate.


Zillow is a media company. Put simply, we make money through advertising. Zillow does not handle money exchanges between buyers and sellers or tenants and landlords. Anyone telling you otherwise is probably trying to scam you.


Always be wary of giving personal information, financial information, or payments of any kind to people you don't know personally. To reduce your chances of exposure to fraudulent activity and to ensure the best possible Zillow experience, please read our FAQ on Scams and Other Internet Fraud:

http://www.zillow.com/wikipages/Beware-of-Scams-and-Other-Internet-Fraud/

Thank you!
Zillow Customer Service
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March 18 2010 - US

Replies (11)

Profile picture for Keith Manson
This is a good statement to have out their and everyone one should be careful.  If something seems to be to good to be true it most likely is.  There are also good resources on the www.makinghomesaffordable.gov site.



Keith Manson
First Weber Group
Certified Distressed Property Expert
Metro Milwaukee
[edited by Zillow moderator to remove website.  Please refer to Good Neighbor Policy]
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April 24 2010
Profile picture for Card Real Estate
I just had some emails from a Canadian on business in Brazil.  He sent me copies of all his identification and wants me to send him my account numbers so he can wire me the money.

I Googled his address and it is a large condo, no unit number.

It is so very fake, but I can see how someone who is desperate to sell might jump on it.

Be careful people.

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May 06 2010
Profile picture for Teri and David Neff
we just got this from a realtor  friend, it looks like someone using the name jessicaneff stole our info and is trying to use it as a jessica neff48@yahoo.com, I'm not sure how to copy his e-mail and forward it to you. The realtor thinks they are trying to get ids from people using our listing, regards, Teri Neff
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May 10 2010
Profile picture for JeanKelly
I handle every email inquiry I receive in the same way.

I have a noreply@xxx which is forwarded to a 2nd noreply@xxx and the second relay trashes it.

But wait.

I use the first noreply@... email address to fully answer the inquiry regarding property etc. without giving away a single bit of personal or customer information.

When I close, I tell the originator not to reply and why.  I ask them to simply pick up the phone and call, and I'll be happy to discuss real estate with them and arrange for showings, etc.

If they are scammers, I've wasted a few minutes and I never hear from them again.
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July 04 2010
I use a good scam filter
of course I still need to check it, which is much quicker than checking emails....
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July 24 2010
Profile picture for EdBGCSInc
My motto has always been "Caveat Emptor" ...May the buyer beware!

I've been assisting homeowners with modifications for over 3 years, and I never cease to marvel at how the scammers continue surfacing / re surfacing!

I for one would hope that during these difficult economic times, America's "best" would rise to the top / answer the call ...Obviously this has not been the case. 

Basically, it all breaks down to good old fashioned common sense... Trust your instincts, do your homework, then make an informed decision

There are alot of "good guys" out here providing genuine service / help but there are also many "bad guys" too...

Bad guys are easy to spot / weed out if you have your thinking cap on :)
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August 15 2010
Profile picture for YourRealtorJo
It's hard to believe that in this day and age that people are still falling for scams over the internet. Everyone should be sceptical of doing any kinds of transactions over the internet unless it is your normal bank or broker.
[edited by Zillow moderator to remove website.  Please refer to Good Neighbor Policy]
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May 18 2011
Profile picture for ConnieK_Oklahoma

just giving this a bump to keep it visible.  it happens all the time and
I've got a new one today....  Amazing that people try this stuff!!! 
wants to buy the property sight unseen and will wire money to MY personal account ....I don't think so.  nevermind that's breaking the law - co mingling of funds etc.  it's just plain stupid.


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May 29 2011
Profile picture for tm1488
I think Zillow and other websites should have to perform some sort of due diligence hiding behind the label advertising company should not be allowed if a CPA or an Attorney publish inaccurate information they get sued and lose their ability to practice.
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December 19 2011
Profile picture for susiemargaret
hello, all --

i have my house listed under a "make me move" price that is about $90,000 above its true value.  nonetheless, i received an e-mail and a phone call from someone today supposedly wanting to buy it.  the only thing is, he wanted to pay a certain amt/month for four years, then get a bank mortgage.  he allegedly can't do a bank mortgage right away because his money is "tied up in other properties."

the supposed buyer could not answer my Qs about why he would want to buy my house at an enormously inflated price when there is a similar house on my cul-de-sac listed for approx $100,000 below my "make me move" price.  i told him i was not interested in any arrangement that did not include a bank mortgage for the whole amt at closing.

i don't know exactly how the alleged buyer was intending to scam me, but i'm pretty sure he was.  just a warning to others!

-- susie margaret

PS -- the e-mail given for a response was "mina kamel, minacorvet @ yahoo.com" (close up the spaces), but i did not try to send a response thru e-mail.  the phone was 615/651-8918, and it was answered by the supposed buyer.  the caller ID for the phone was shown as "guirguis kamel."   
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April 29
If it sound too good to be true, why not give your real estate agent a call and ask for him/her to check it out for you.  Community service promotes good business.
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May 02
 
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