Profile picture for Cobrand Demo1

XYZ Brokerage

Email: cole@xyzbrokerage.com

Phone: (206) 555-1234

Website: www.xyzbrokerage.com

Redraw Fee

Profile picture for Stained Sofa
Hello All, My loan was approved and all set to close this afternoon and lender was even kind enough to arrange for closer to come out to my house. Closer showed up on time but was looking a little sluggish and he mentioned that he was just getting over the stomach flu. About halfway through the documents, the closer diarreaha'd himself and stained my brand new living sofa. Of course, he quickly excused himself and left. Shortly thereafter, my loan guy called me to apologize and to let me know that he had already arranged for the loan to be closed on Monday with a different closer which is okay by me.

But he also mentioned that I would have to pay a $200.00 "redraw fee" since the lender would need to redo the loan documents with Monday's date on them.

My question is, do you all think I should have to pay for that or should the lender or title company pay for it. At this point, I dont even think I should have to pay for the outside closer as its gonna cost me some money to get the diarreaha stains out of my new furniture.

Thanks for any help or input.
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January 23 - Rockville
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Profile picture for Bud Smoker
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Since September 2009

Whatchu talkin'  about Willis?
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September 03
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Hamp Yonce

Rock Hill, SC

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Since November 2009

FedEx me something Bud!
You are a funny sumbitch!
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September 03
Profile picture for Bud Smoker
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Oh my, I was looking through old threads and found this..Now this is funny as h*ll...Tell me that this did not really happen!!
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September 03
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Well, Well, Well, ...a stanky story with a stanky ending ...
and they lived stinkily ever after...
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July 10
Oh NO!!! what makes this so funny to me is that I am pretty sure that I was the loan officer mentioned in this post.

Hard to imagine that happened twice but for the record, my lender waived the redraw fee and in fact my AE even cut their underwriting fee in half as well for the best laugh he had in a long time. The closing agent paid for the sofa to be cleaned as well as the rug in living room because he dripped on the rug as he made a dash for the front door.
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July 09
I wonder how Stained Sofa's situation worked out for him/her. I wish more borrowers came back to give updates on their resolution.
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April 18
Profile picture for Colorado Mtg Broker
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Since November 2009

lol.....Holy Cow!
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February 17
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February 17
Profile picture for CA UMB
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James, you DID IT AGAIN! ... Even After our friendly exchange! ... This is an unpleasant thread! ... Probably the worst since I joined ZMM last May! ... UGH! 
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February 10
Profile picture for Colorado Mtg Broker
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Since November 2009

Wow, this got pulled back up. 
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February 10
Funniest one I have read all day... Tell your LO to eat that fee. Better yet, tell him to tell the attorney to take it out of their fees... Heck, they messed up the couch. If you could have just got that on film, you could win money on funniest home videos...

Just think, "Loan closings that stink!"

"Loan Closings gone bad!"

Sorry, I hope that guy feels better to... Close at the kitchen table next time, maybe a wood chair or something.
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February 10
Profile picture for Martin Wareing
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 Did the closer with IBS look like him?  If so, not only did he Shart your couch, but also urinated on Jerry Seinfelds...  I have heard the saying... I almost sharted when I saw the closing statement, but only thought it was a joke...  Call your LO and advise him that you want to replace the lawfirm that originally failed to close your loan (Shartsky&Hutch) and that you also want a RTG gift card when you reclose without a redraw fee so that you do not need a pair of DEPENDs at closing. Just when you would think we are turning the corner on cleaning up this industry, someone has to mess it up again, literally.  keep rockin'.




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January 26
Profile picture for Greg Darlin
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Stained,
I am sorry to read about what happened, but I have to say it is funny nevertheless.
You shouldn't have to pay anything at all: redrew fee, out of office closing fee.  Rather, the Broker should have a company go out and steam clean your sofa.
And this happened in Rockville?  Who is the lender.?  Better yet, who is the title company so I can make sure such I never have to run across him at settlement.  If I was there, I probably would have wet myself out of hysterical laughter!
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January 25
Profile picture for Ken Kopper
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Stained Sofa, I agree with several others, call your loan officer today  and demand no redraw, no outside closer fee and additional broker/lender credit to offset your cleaning expenses. If he does not comply, cancel the deal and I am sure you will find plenty of other offers from loan officers/lenders to match or beat your current offer.
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January 25
Profile picture for GreatRateFolks
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First, I am sorry for your experience, just when you think you have heard it all, then this. I agree wholeheartedly that you should not be responsible for the redraw fee, and the steam cleaning of the couch. I think the lender and title company should already be working together to get those fees forgiven for you. As to your description, although graphic, I think you handled it with as much discretion as could be hoped for. Sort of reminds me of a Seinfeld episode. Best wishes, Jim.

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January 24
Rudi, how else would you suggest the original poster phrase it then?

Maybe to say the closer had a miscarriage of his butt baby all over my sofa?
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January 24
Profile picture for CA UMB
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ERU, "the closer diarreaha'd himself and stained my brand new living sofa."

You read correctly, it was an assumption on my part that there would also be an odor, along with the stain. Maybe not. I'll retract odor, OK?
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January 24
To Stained Sofa, I would call the lender and settlement company on Monday and ask for a "broker credit" for the redraw, outside closer as well as whatever is deemed acceptable to have your sofa steamed cleaned.

To Rudi..I have read and re-read this thread several times, Where does the original poster make mention of odor? Although I wouldnt recommend reading this thread while eating, it is a part of life and I think the OP presented his/her situation as eloquently as possible. He/She could have used a picture of the stained sofa as an avatar.
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January 24
Profile picture for CA UMB
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Tammy, it's as if you were in an automobile accident. The insurance company fixes your car. They don't just go ahead and replace it unless it's 'totaled."

IMHO, If the stain and odor can't be eliminated, then the sofa would be "totaled and the lender should pay for a comparable replacement. .... As others have mentioned, this is unbelievable and disgusting!
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January 24
Profile picture for Ken Kopper
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SS. WOW! this is an unbelievable situation! Was your lender a Zillow lender? I would have totally given you a lender credit for for redraw as well as the outside closer in this situation plus some. So Sorry for your inconvenience!
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January 23
Profile picture for wetdawgs
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You should only have to pay if you were responsible.   They should be paying you for the inconvenience plus the costs of getting your sofa back to its original form (or replace the sofa).
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January 23
Profile picture for MN Mortgage Mom
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That is awful!  Not to mention the "toxic waste" that was left in your home.  You absolutely should not have to pay the redraw fee.  Your lender should be offering to cover it or the title person.  In fact, they should not have even burdened you with this at all, had the docs redrawn, pay for it and also offer to clean your sofa.  Unbelievable...
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January 23
Profile picture for Colorado Mtg Broker
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Rudi, I think I'd want a new sofa all together!

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January 23
Profile picture for CA UMB
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SS, not only should the lender pay the $200 redraw fee, but also pay the cost of having your sofa stain free. Don't you think that would be the ethical thing to do?

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January 23
Profile picture for Mortgage MD
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Hey, the least they should do is split the 200 although I think you shouldn't have to pay a dime for something totally out of your control!
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January 23
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I agree with Dick!
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January 23
Profile picture for HiTechOne
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don't pay . . . get your loan guy to absorb the fee . . .you aren't responsible . . .
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January 23
 

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