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Round Point did not honor the quote provided on Zillow. Is this allowable without cause?

This would have been my second refinance through Zillow.  The first was with Elk Financial and it went really well.  I just recieved my initial contact from Round Point and the rep indicated that they will not  honor the quote.  Will Zillow take action?
  • June 19 2012 - Rochester
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Answers (2)

Hi user,

I would recommend flagging the quote and someone will take a look into the scenario.  You can also post a review about your experience. 

Thanks,
Candace
Zillow Mortgage Support
  • June 19 2012
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Profile picture for wetdawgs
Quotes tend to be good for the day received only.    Did you submit your application on the same day the quote was received?  Was all information provided to the rep the same as provided to receive the quote?

  • June 19 2012
  • 0Yes

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