Scams and Fraud

While we'd like to think everyone is honest and respectful of each other, unfortunately, that's not always the case. Scams are a reality of the Internet. Despite this, Zillow strives to provide a safe online community where users can easily contact one another with advice and information relating to real estate.


Zillow is a media company. Put simply, we make money through advertising. Zillow does not handle money exchanges between buyers and sellers or tenants and landlords. Anyone telling you otherwise is probably trying to scam you.


Always be wary of giving personal information, financial information, or payments of any kind to people you don't know personally. To reduce your chances of exposure to fraudulent activity and to ensure the best possible Zillow experience, please read our FAQ on Scams and Other Internet Fraud: http://www.zillow.com/wik ... et-Fraud/

Thank you!
Zillow Customer Service

  Flag content
Close
Report a Problem

Please enter a valid email address.

Close
Content flagged

We will review this content. Thanks for helping make the site more useful to everyone. To learn more, read Zillow's Good Neighbor Policy.

Close
We're Sorry
This service is temporarily unavailable. Please come back later and try again.
March 17 2010 - US
This thread is currently closed for responses.

Replies (78)

Thanks for the post, Russ. Too many people do not understand what zillow does and consumers need to be aware that services advertised by individual agents here are not endorsed by Zillow.  Thank you.
  Flag content
Close
Report a Problem

Please enter a valid email address.

Close
Content flagged

We will review this content. Thanks for helping make the site more useful to everyone. To learn more, read Zillow's Good Neighbor Policy.

Close
We're Sorry
This service is temporarily unavailable. Please come back later and try again.
March 18 2010
Profile picture for Mr. East Side
Thanks for the clarification Russ. Zillow is and has been my go-to source for trusted property valuations for about three years now. I can't say enough good things about this site-keep up the good work!

I think it speaks volumes about Zillow's reach and how many people really trust the site when so many are able to be led astray by seedy folks. It is unfortunate that there are bad apples on here, but that is inevitable with the size and dearth of a site like Zillow. Consider it a growing pain.

Sky Minor, Eagle Rock Realtor.
  Flag content
Close
Report a Problem

Please enter a valid email address.

Close
Content flagged

We will review this content. Thanks for helping make the site more useful to everyone. To learn more, read Zillow's Good Neighbor Policy.

Close
We're Sorry
This service is temporarily unavailable. Please come back later and try again.
March 24 2010
Profile picture for chuckkolb
Personnaly I believe the prices listed on Zillow and other sites are extremely undervalued.  In my case I bouth in 91 for 120 and now it's 2010 and the home is worth barely 100?  That makes no sense.  The market was not at an all time high in 91.  Someone is making big in this market and it sure isn't the current homeowners.
  Flag content
Close
Report a Problem

Please enter a valid email address.

Close
Content flagged

We will review this content. Thanks for helping make the site more useful to everyone. To learn more, read Zillow's Good Neighbor Policy.

Close
We're Sorry
This service is temporarily unavailable. Please come back later and try again.
March 27 2010
Profile picture for MichaelSalois
It would be interesting to see the process zillow uses for home values. Tax rolls are public record so I assume they pull that information, other than that it would be nice to see how the process works to arrive at the value. As a professional real estate agent I also seem to think they undervalue property often.

Just my thoughts

Michael Salois
Allison James Estates & Homes
[content removed by moderator]
  Flag content
Close
Report a Problem

Please enter a valid email address.

Close
Content flagged

We will review this content. Thanks for helping make the site more useful to everyone. To learn more, read Zillow's Good Neighbor Policy.

Close
We're Sorry
This service is temporarily unavailable. Please come back later and try again.
April 09 2010
Thanks for the information.a great thing to pass on.
  Flag content
Close
Report a Problem

Please enter a valid email address.

Close
Content flagged

We will review this content. Thanks for helping make the site more useful to everyone. To learn more, read Zillow's Good Neighbor Policy.

Close
We're Sorry
This service is temporarily unavailable. Please come back later and try again.
April 12 2010
Profile picture for Jay Seier
Great post. thanks!
  Flag content
Close
Report a Problem

Please enter a valid email address.

Close
Content flagged

We will review this content. Thanks for helping make the site more useful to everyone. To learn more, read Zillow's Good Neighbor Policy.

Close
We're Sorry
This service is temporarily unavailable. Please come back later and try again.
April 14 2010
Profile picture for Pat Pribisko
Russ:

Thanks for the reminder to your readers & contributors.

Pat Pribisko
  Flag content
Close
Report a Problem

Please enter a valid email address.

Close
Content flagged

We will review this content. Thanks for helping make the site more useful to everyone. To learn more, read Zillow's Good Neighbor Policy.

Close
We're Sorry
This service is temporarily unavailable. Please come back later and try again.
April 23 2010
Profile picture for Pacita Dimacali
Lately, I've received at least three inquiries from people who want to make an appointment to view properties  --- and the links point to specific properties using the zillow link.

I am not in the habit of merely showing up to show property without meeting the potential clients in my office, for very obvious safety reasons.

But responding to emails --- with no other information other than the email --- no full names, no phone numbers --- is a no-no.

I go one stop further and try to verify the email using email verification services online and if the email address is bad, well, then, that answers the question

It's quite possible some of these are legitimate inquiries, but I think they should provide more than an email.

For example, this address was interesting amjadsilmi  at such and such a .com -- if you read this out loud it sound like "I'm just a dizzy silly me". Think I'd want to respond to that?


  Flag content
Close
Report a Problem

Please enter a valid email address.

Close
Content flagged

We will review this content. Thanks for helping make the site more useful to everyone. To learn more, read Zillow's Good Neighbor Policy.

Close
We're Sorry
This service is temporarily unavailable. Please come back later and try again.
April 23 2010
Profile picture for Dave Ralston
Great reminder for us all. Opps, looks like a international prince wants to buy a mega mansion now.  I must depart for this urgent client!  Ha ha
  Flag content
Close
Report a Problem

Please enter a valid email address.

Close
Content flagged

We will review this content. Thanks for helping make the site more useful to everyone. To learn more, read Zillow's Good Neighbor Policy.

Close
We're Sorry
This service is temporarily unavailable. Please come back later and try again.
April 23 2010
Profile picture for hencats
Biggest professional liars-lawyers,RE[agent,broker,developer]car salesmen,none have your best interest.RE agents will not let laws of supply & demand work,instead it is location,location etc-mkt value is what a consumer in need will pay,sellers & buyers agree on price,who needs overpriced RE agents,they are worthless & expensive,anybody can show a house,besides,you have to live in the house before problems arrive,wait until 2011,nobody is going to beat you to your dream house.Dream houses are custom built for the wealthy,they will not be looking in your direction,houses will sit vacant until these terribly high price fall into reality
  Flag content
Close
Report a Problem

Please enter a valid email address.

Close
Content flagged

We will review this content. Thanks for helping make the site more useful to everyone. To learn more, read Zillow's Good Neighbor Policy.

Close
We're Sorry
This service is temporarily unavailable. Please come back later and try again.
April 24 2010
Profile picture for CallChrisToday
LOL Pacita, did you Google the name, "amjadsilmi?" Apparently there is a Realtor on Zillow.com since 2/9/2009 with that name. The account has zero activity but he has posted a picture of his kids. I have a feeling the name has some sort of significance other than "I'm just a dizzy silly me!" That cracked me up! Will you be here all week?
  Flag content
Close
Report a Problem

Please enter a valid email address.

Close
Content flagged

We will review this content. Thanks for helping make the site more useful to everyone. To learn more, read Zillow's Good Neighbor Policy.

Close
We're Sorry
This service is temporarily unavailable. Please come back later and try again.
April 30 2010
Profile picture for CallChrisToday
Oh, and Pacita, here is a video of his kids dancing. No...seriously.
  Flag content
Close
Report a Problem

Please enter a valid email address.

Close
Content flagged

We will review this content. Thanks for helping make the site more useful to everyone. To learn more, read Zillow's Good Neighbor Policy.

Close
We're Sorry
This service is temporarily unavailable. Please come back later and try again.
April 30 2010
Profile picture for garybrey
Russ,
Thanks for taking the time to post. There is much here to think about.
  Flag content
Close
Report a Problem

Please enter a valid email address.

Close
Content flagged

We will review this content. Thanks for helping make the site more useful to everyone. To learn more, read Zillow's Good Neighbor Policy.

Close
We're Sorry
This service is temporarily unavailable. Please come back later and try again.
May 06 2010
Russ,

Solid information. Keep up the good work. I also wanted to say that I like the new Zillow format, really helps the cream rise.

Have a BEAUTIFUL night.

-Shawn
  Flag content
Close
Report a Problem

Please enter a valid email address.

Close
Content flagged

We will review this content. Thanks for helping make the site more useful to everyone. To learn more, read Zillow's Good Neighbor Policy.

Close
We're Sorry
This service is temporarily unavailable. Please come back later and try again.
May 10 2010
Russ,

Really appreciate that info.  Much like the rest of you who responded.  We tend to forget that it is only a website.  Too many people seem to take advantage of this like the case of the mysterious email address.  I tend to get a great deal of info off this site and probably recommend an average of five people a day to this site.  You guys are doing an excellent job.  I can't say enough about the Zestimate.  It is unbelievable how close it can be at times.  I am using it in my day to day dealings with CMAs,  I use it as a guideline.  Excellent job.

  Sean
  Flag content
Close
Report a Problem

Please enter a valid email address.

Close
Content flagged

We will review this content. Thanks for helping make the site more useful to everyone. To learn more, read Zillow's Good Neighbor Policy.

Close
We're Sorry
This service is temporarily unavailable. Please come back later and try again.
May 17 2010
Good advice!
Thanks
  Flag content
Close
Report a Problem

Please enter a valid email address.

Close
Content flagged

We will review this content. Thanks for helping make the site more useful to everyone. To learn more, read Zillow's Good Neighbor Policy.

Close
We're Sorry
This service is temporarily unavailable. Please come back later and try again.
May 19 2010
Profile picture for Newton Lim
Thank You. It's good to always have reminders of what to look out for.
  Flag content
Close
Report a Problem

Please enter a valid email address.

Close
Content flagged

We will review this content. Thanks for helping make the site more useful to everyone. To learn more, read Zillow's Good Neighbor Policy.

Close
We're Sorry
This service is temporarily unavailable. Please come back later and try again.
May 19 2010
Profile picture for sierralux
I have contacted Zillow at least 7 times through different channels about a particular listing I know is jacked. I have sent a link to the county's website to verify my information. Yet, I have heard nothing from Zillow. What gives?
  Flag content
Close
Report a Problem

Please enter a valid email address.

Close
Content flagged

We will review this content. Thanks for helping make the site more useful to everyone. To learn more, read Zillow's Good Neighbor Policy.

Close
We're Sorry
This service is temporarily unavailable. Please come back later and try again.
May 21 2010
Profile picture for sierralux
I have contacted Zillow at least 7 times through different channels about a particular listing I know is jacked. I have even sent a link to the county's website to verify my information. Yet, I have heard nothing from Zillow. What gives?
  Flag content
Close
Report a Problem

Please enter a valid email address.

Close
Content flagged

We will review this content. Thanks for helping make the site more useful to everyone. To learn more, read Zillow's Good Neighbor Policy.

Close
We're Sorry
This service is temporarily unavailable. Please come back later and try again.
May 21 2010
Profile picture for sierralux
I have contacted Zillow at least 7 times through different channels about a particular listing I know is jacked. I have set a link to the county's website to verify my information. Yet, I have heard nothing from Zillow. What gives?
  Flag content
Close
Report a Problem

Please enter a valid email address.

Close
Content flagged

We will review this content. Thanks for helping make the site more useful to everyone. To learn more, read Zillow's Good Neighbor Policy.

Close
We're Sorry
This service is temporarily unavailable. Please come back later and try again.
May 21 2010
Profile picture for realestgirl
I've had five scam emails from Zillow in just the last month and my spam email has increased by 3 times. I think it's too easy for scammers to contact us without giving a little more information. I'm not sure how to solve this so that legitimate and potential clients can still contact us without feeling like their infomation is compromised.
I'd also love to see more support for agents. Ethical, hard-working agents bear the the brunt of all the trash-talking. The majority of us are in the business to establish long-term relationships with our clients and share the advice of our years of experience to help buyers and sellers make wise decisions on their purchases. The more Zillow can show support for people in this industry helps us all work together more successfully. Thanks for all you do Zillow.
  Flag content
Close
Report a Problem

Please enter a valid email address.

Close
Content flagged

We will review this content. Thanks for helping make the site more useful to everyone. To learn more, read Zillow's Good Neighbor Policy.

Close
We're Sorry
This service is temporarily unavailable. Please come back later and try again.
May 31 2010
Well, that is good information to know.  Thanks for thinking about us and sharing that information.  Will be on the look out!
  Flag content
Close
Report a Problem

Please enter a valid email address.

Close
Content flagged

We will review this content. Thanks for helping make the site more useful to everyone. To learn more, read Zillow's Good Neighbor Policy.

Close
We're Sorry
This service is temporarily unavailable. Please come back later and try again.
June 02 2010
Thanks for the post-- Think personal safety first. I know we are all eager to work a lead but double check. Get the basics. I have recieve a few showing requests leads that are asking to see property with only an email corespondence. Its not worth the sale to put myself as risk.
  Flag content
Close
Report a Problem

Please enter a valid email address.

Close
Content flagged

We will review this content. Thanks for helping make the site more useful to everyone. To learn more, read Zillow's Good Neighbor Policy.

Close
We're Sorry
This service is temporarily unavailable. Please come back later and try again.
June 03 2010
Sierralux,  Try Twitter -- post something @zillow. I get a quicker better response to my issues this way. :)
  Flag content
Close
Report a Problem

Please enter a valid email address.

Close
Content flagged

We will review this content. Thanks for helping make the site more useful to everyone. To learn more, read Zillow's Good Neighbor Policy.

Close
We're Sorry
This service is temporarily unavailable. Please come back later and try again.
June 03 2010
Profile picture for NathanColmer
Great Post
  Flag content
Close
Report a Problem

Please enter a valid email address.

Close
Content flagged

We will review this content. Thanks for helping make the site more useful to everyone. To learn more, read Zillow's Good Neighbor Policy.

Close
We're Sorry
This service is temporarily unavailable. Please come back later and try again.
June 05 2010
Profile picture for Lake City JEC
Very true, you never really know if someones about to scam you. Thanks for the post
  Flag content
Close
Report a Problem

Please enter a valid email address.

Close
Content flagged

We will review this content. Thanks for helping make the site more useful to everyone. To learn more, read Zillow's Good Neighbor Policy.

Close
We're Sorry
This service is temporarily unavailable. Please come back later and try again.
June 07 2010
Profile picture for Pityssake
I've noted recently that realtors/owners with homes are falsely inflating zestimate values by bumping up the sqft of the house. For example, see the following current listing:
2125 159th Ct SE, Mill Creek, WA

A short time ago, the size of this house was inflated from 1660 sqft to 2900 sqft. In response, the zestimate value rocketed from $385k to $491k. This morning, lo and behold, it's now showing as 1660 sqft again, but zillow still shows the inflated zestimate value.

It's obvious that people are jacking up the prices, especially since a 4000sqft home in this same neighborhood just sold for $390k. There is no way a house less than half its size is worth $400k much less $491k.

Zillow needs to come up with a method to prevent owners/realtors from inflating zestimate values in this way. It is unethical, and ruins, for everyone, the potential of this site.
  Flag content
Close
Report a Problem

Please enter a valid email address.

Close
Content flagged

We will review this content. Thanks for helping make the site more useful to everyone. To learn more, read Zillow's Good Neighbor Policy.

Close
We're Sorry
This service is temporarily unavailable. Please come back later and try again.
June 12 2010
Profile picture for Crystal Tost
Way too much  fraud these days.

Calgary Real Estate
  Flag content
Close
Report a Problem

Please enter a valid email address.

Close
Content flagged

We will review this content. Thanks for helping make the site more useful to everyone. To learn more, read Zillow's Good Neighbor Policy.

Close
We're Sorry
This service is temporarily unavailable. Please come back later and try again.
June 21 2010
When in doubt, find out their license number?
  Flag content
Close
Report a Problem

Please enter a valid email address.

Close
Content flagged

We will review this content. Thanks for helping make the site more useful to everyone. To learn more, read Zillow's Good Neighbor Policy.

Close
We're Sorry
This service is temporarily unavailable. Please come back later and try again.
June 30 2010
Profile picture for tomashworth
Thanks Russ!  Zillow Rocks.  It is great FREE source of information for the consumer.
  Flag content
Close
Report a Problem

Please enter a valid email address.

Close
Content flagged

We will review this content. Thanks for helping make the site more useful to everyone. To learn more, read Zillow's Good Neighbor Policy.

Close
We're Sorry
This service is temporarily unavailable. Please come back later and try again.
July 07 2010

Have a question? Ask it here.

What's this?
Close

By starting a discussion, you can expect more of an interactive, back-and-forth experience where the conversation can go in many different directions.

Or start a discussion

E-mail successfully sent!Submission failed!

Related Discussions
Profile picture for sunnyview
DiscussionZillow Mortgage Marketplace's Special Offer Program - Get Up to $1000 Lowe's Gift Card
  • Last reply by sunnyview
  • 4 days ago
Profile picture for Robert Adams
DiscussionZillow Announces Zestimate Improvements
  • Last reply by Robert Adams
  • 5 days ago
Profile picture for SoCal_Engr
DiscussionZestimates: Price History + Tax History
  • Last reply by SoCal_Engr
  • December 11 2011
Profile picture for Michael Emery
DiscussionScams and Fraud
  • Last reply by Michael Emery
  • October 14 2010
Profile picture for Laurel Jaques
DiscussionTwo Agents showed the same property - What do I do now?
  • Last reply by Laurel Jaques
  • 2 hours ago
Related Articles about Home Buying
GuideForeclosure Primer
GuideOwning vs Renting a Home
GuideList of Closing Costs and Fees
Current Mortgage Rates
CurrentLast Week
Compare Mortgage Rates
Compare mortgage rates

Zillow Mortgage Marketplace

Be A Good Neighbor

Zillow® Advice depends on each member to keep it a safe, fun, and positive place. If you see abuse, flag it. More on our Good Neighbor Policy