Sold

Profile picture for AndyRobinsonWirth
My house is sold...but I am not able to change the status on the listing. The Status option is not there. 

Andrea Wirth
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October 04 2011 - Casper
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Answers (7)

Profile picture for hpvanc
Congratulations, the listing seems to have been removed now via postlets, it was probably just a lag in processing.
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October 04 2011
Profile picture for sunnyview
Were you able to get the for sale listing off then? If not, I can flag your post and Zillow will probably be able to help you when customer service is available tomorrow..
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October 04 2011
Profile picture for AndyRobinsonWirth
Status wasn't an option. I relinquished ownership to. :) Thank you!!
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October 04 2011
Profile picture for askjules
Can you pull up your listing?  At the bottom of the first dialogue box, click on the "Edit" button along the bottom.  You should see the "Status" option at the bottom of that list.  Good job selling on your own!
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October 04 2011
Profile picture for sunnyview
So it sounds like you don't have an option to remove it? Here are old directions, but Im not sure if the menu is the same now or not. If that does not work please repost and I'll see if I can find you a better option.

Did you happen to list on Zillow through another site like Postlets? If you so may need to rempove it there first to get it off Zillow. At least, that is the way edits work for those listings.
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October 04 2011
Profile picture for AndyRobinsonWirth
Thank you. I am the one that posted and sold the house....that is why I don't understand why I can't update it.
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October 04 2011
Have you asked your agent to do this? If he/she posted it, he/she needs to update the status to sold. If it wasn't done by your agent, you should be able to see the source (e.g. Keller Williams Realty, Postlets, etc.) Click the source and find an email or phone number.

Otherwise contact Zillow one of these two ways:
phone customer service 1-877-661-3170 
Email customer service
http://www.zillow.com/myzillow/EmailCustomerService.htm 
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October 04 2011
 

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