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Deron White, "Deron"

Littleton, CO

Mortgage Lender

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I think this service is a good idea.  Here's a couple of ideas I'd like to see implemented.

  • Zillow has some clout now, and this one would be a huge change:  You're on the right track with allowing borrowers to keep themselves private in order to shop.  The next key would be finding a way for them to request their own credit through zillow, and retain the right to assign the report to the mortgage provider of their choosing  (The credit bureau would issue direct to the assigned provider, as means to prevent manipulation).  This would help improve accuracy of quotes, and remove one of the traditional claws that providers have, because once credit is ordered many people stop shopping.
  • Disclosing fees is only half the battle.  There should be space for providers to disclose yield spread.  It would clarify for people who are asking for a low/no cost quote.  It would also raise the nostrils a bit when comparing to some of the bait and switch quotes.  Right now it's not clear to me how I should quote some one who has included the low/no down option.  Should I show the costs and say they're covered?  Or, should the costs be left blank?
  • The timing of quotes is an issue as well.  An honest quote last night will be beaten by an honest quote today, though the provider from last night would likely improve the quote today as well.  Should the provider go back?   How is the consumer to know how the market has clouded their comparisons?
  • None of these systems will ever really work as long as the focus is on rates.  We all go to the same market with only occasional very narrow price advantages.  Figuring a way for consumers to shop based upon commission (revenue, fee, etc.) is the holy grail of these systems. 

 

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April 04 2008 - US

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An honest quote?  Aren't you the one that quoted 5.875% with an APR of 5.875% on a loan request of 550,000?  please...........

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April 04 2008
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Deron White, "Deron"

Littleton, CO

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Yeah, that was me.  I also included in the message that I was suggesting a conforming fixed with a second.   I can see now after reviewing it that this isn't crystal clear if you ignore the details.

 

So this raises a question.  

 

When someone requests a fixed rate jumbo, and you can save them money by offering the combination should you just move on because its not explicitly what they asked for?  Or, should you offer what you think you can do, and make the notes in the messages, like I did?

 

Save your "please....."  this is day two.   And, yes the margins I'm quoting are thin by most standards, around $2,000 in revenue. 

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April 04 2008
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Good ideas. I have also suggested that we disclose YSP's. I have to anyway here in CA, and it's never been a problem.

 

I would definitely like a batch update function, so I could quicly reviit prior quotes. It would be especially nice if we could group say all 30-year conforming quotes from a given time period and update them a standard amount all at once.

 

Thoughtful post.

 

Tom O'Leary

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April 04 2008
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Deron White, "Deron"

Littleton, CO

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Here's another jumbo:

Purpose for loan: Purchase
Borrower credit: Excellent
Loan programs: 15 year fixed
Co-borrower credit: n/a
Purchase price: $1,700,000.00
Loan to value: 35.25%
Loan amount: $600,000.00
Debt to income: 0.0%
Down payment: $1,100,000.00
Available PITI: $103500.0

 

Again do you quote what they're asking?  Or should you quote what you think will help them the most? 

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April 04 2008
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Deron White, "Deron"

Littleton, CO

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A hot discussion is, how do you handle people who want a quote for something that in today's market we are routinely seeking alternatives for.  I.E. Jumbo's

  • Provide a radio box for consumers to specify that they want to see alternative scenarios.
  • Provide a radio box where the lender is stating that they're offering an alternative to what was requested.

At least that way some of the apples-to-apples issues are addressed.   Or, request that lenders respond to the quote requested and offer alternatives in the notes.

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April 07 2008
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I think allowing us to flag the quote as an alternative program is a great option and seperate the quotes by alternate and exact matches when presented to the consumer.

Seems everyone is complaining about the same issue on this board. Borrower asks for a jumbo 30 year fixed loan. Everyone quotes a rate on a different program because it's better for the consumer.

Now if you are a lender who has a good rate on the program they are requesting your quote probably won't even be viewed by the consumer since every other quote listed is in the low to mid 5's but for a product that they did not request.

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April 07 2008
 

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