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The most blatant case of review fakery since Bedig!

Profile picture for Gregorio Denny
Mortgage Lender

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Since January 2009

Zillow, please take care of this.

Wayne Yang



 
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August 09 - Walnut
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Profile picture for MikeEmery
Real Estate Agent
Contributions: 2465
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Since December 2008

Say what you will but this guy sure knows his way around an exclamation point.

!!

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August 09
Profile picture for Georgia Loans
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Since January 2009

It's time for another crackdown. Best answer is still best answer, LOL.
Robert, that may be but Zillow may have their own rules about posting a rate that's almost a week old, no different than if we quote that way with a note to borrower saying this rate is 6 days old so it may not be valid. We would have a flagfest with that. I see they updated it yesterday so it's moot now.  
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November 10
Profile picture for Gregorio Denny
Mortgage Lender

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Since January 2009

Well, I posted links to two unequivocally, undeniably impossible quotes and they are still there, as well as the people that quoted them. The people that quoted them continue to do so.
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November 09
Profile picture for Bob Lowery
Mortgage Lender

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Since February 2009

I think I read somewhere that Zillow takes fake reviews very seriously, yet I have reported this fake review below three times and still there five days later...  I am starting to wonder...

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November 09
Profile picture for Down to 580 Lender
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Since August 2009

Clay,
I've heard the law states that you can advertise rates up to 30 days old (might even be 60), but def. 30. Nuts right?
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November 09
Profile picture for shapiroamg
Mortgage Lender

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Since September 2009

not good
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November 09
Profile picture for AB5551212
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Since November 2009

Very interesting, wonder how this will turn out???
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November 09
Profile picture for Georgia Loans
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Since January 2009

Andrea, when I look at rates for Georgia, I see Aim Loan is quoting a 30 Yr rate based on a date of 11/3, is this acceptable?

Rate is 6 Days Old
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November 09
Profile picture for AndreaSmolin
Contributions: 57
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Since November 2009

I have looked into the lender in question most recent reviews and  followed up with Mike.  

It is very common for borrowers to anonymously submit their loan request and write down their loan request number instead of registering right then and there.  The customer service team has the ability to see the borrower's original loan request id as well as when they registered and reviewed the lender.

For the lender in question last three reviews, the borrowers all anonymously submitted refinance loan requests approximately a month or so before they registered and reviewed the lender. 

The customer service team takes the accuracy and legitimacy of lender reviews very seriously and are always willing to look into reviews that you find suspicious so please flag them if you are concerned. 

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November 09
Profile picture for AndreaSmolin
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Since November 2009

Hi Mike if you can please send me the review that you are questioning to my work email Andreasm@zillow.com, I will look into first thing Monday morning. 
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November 07
Profile picture for Mike Politzer
Mortgage Lender

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Since August 2009

Hey Nida, Ice, Andrea - someone - how about taking a look at how blatantly fake Hinton's reviews are and doing something about it? Again, how does someone write a review on the same day that their account is established for a closed loan?
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November 07
Profile picture for ColoradoLender
Mortgage Lender

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Since January 2009

Rocco is still here, Jeff Cutler is still here.......kinda a joke really.  Even that Sizmore character is still around with his review and all.


Confirmed lender test is a pulse check.
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November 06
Profile picture for PaymentChoice
Contributions: 268
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Since November 2009

Rocco is still on here?

That is awesome especially after that whole "encouraging" fraud episode from a few months back.

Maybe the more you pre-fund your zillow slush fund the more you can get away with?
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November 06
Profile picture for Gregorio Denny
Mortgage Lender

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Since January 2009

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November 06
Profile picture for Gregorio Denny
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Since January 2009

Upon further investigation, it seems Mr. Yang, the original topic of this thread, is quoting some serious garbage as well. I thought the days of 96.5% conventional quotes were over? Guess he thought he could fly under the radar but Bob brought him back into the light!

Zillow, I believe this would be strike #2 for Mr. Yang!
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November 06
Profile picture for Gregorio Denny
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Since January 2009

The only thing that review is missing is:

Sincerely,
MOM
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November 06
Profile picture for Mike Politzer
Mortgage Lender

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Since August 2009

3 of his other 4 reviews are the same - same day review as the day the account is established. BH should be shown the door....
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November 06
Profile picture for Mike Politzer
Mortgage Lender

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Since August 2009

Reviewed on the same day that the account was established? Haven't we seen this before? Dishonest and sloppy too.....
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November 06
Profile picture for Georgia Loans
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Since January 2009

We would and will use Ben's services in the future

That sure does not sound like a comment by someone that just closed with the lender. BBB confirmed ( Busted by Bob )  
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November 06
Profile picture for Bob Lowery
Mortgage Lender

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Since February 2009

Phony Review

Flagged and frustrated.  This has been flagged twice and nothing done for two days.  I don't know why Zillow will not review phony reviews without dedicating a thread to them.  If people reviews and quotes are not removed, why even have flagging?  It seems you have to start a thread before anything is addressed.  Maybe Zillow was busy with all the new upgrades, but I wouldn't think they would stop reviewing flagged quotes and reviews.  If this is a sign how the refund policy will work, it another reason for all of us to be concerned.

Take a look at this one:

Benjamin Hinton is a financial planner and real estate loan officer who also specializes in refinancing current property loans. My husband and I have known Ben for many years. He holds a business degree from University of Maryland and started his own business several years ago in Huntington Beach, California. He holds a license to handle real estate loans in both California and Maryland. Ben has a record of being an honorable and thorough agent in all his business transactions. In today's economy it is difficult to find an agent who will be honest and complete the process legally. We would and will use Ben's services in the future and would absolutely recommend Ben to anyone we know looking for financial services.

Judi and Russell Welch

Doesn't sound like a Zillow quote to me....
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November 06
Profile picture for Gregorio Denny
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Since January 2009

Bump Bump

Nida?
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August 12
Profile picture for Gregorio Denny
Mortgage Lender

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Since January 2009

Bump
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August 11
Profile picture for Gregorio Denny
Mortgage Lender

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Since January 2009

One more Nida!

Byron Sjolund

Approved to quote on Zillow 7/13
Client Joined  and quoted 7/15
Closed a loan 7/20

PRICELESS!

 
The date he joined Zillow, not the client is the giveaway here.
 
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August 11
Profile picture for Georgia Loans
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Since January 2009

So when you click that link now, there are no reviews and what is left is a little red mark on the review scale, how appropriate!!
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August 11
Profile picture for Gregorio Denny
Mortgage Lender

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Since January 2009

Bump.
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August 11
Profile picture for Nida M
Contributions: 249
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Since August 2009

Reviews have been deleted.  Thanks for the heads up.
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August 10
Profile picture for Greg Darlin
Mortgage Lender

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5.0/5.0

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Since September 2009

Gracey,

I think the thread reported the lender, not me.  But, you are welcome!

Even with the growth of Zillow, there has to be better policing of lenders or the site simply will lose credibility.  In the end, it is about revenue growth.  Understand and accept that.  What is hard to accept is it appears that there has been a, "selling out," so to speak, of integrity to get the growth.  A very dangerous business cycle to be in today.
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August 10
Profile picture for TX Mortgage Expert
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Since November 2009

Gracey - Here are two more to look into. The dates just don't add up to be legitimate reviews:

4 days quote to close?

7 days quote to close w/subordination?
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August 10
Profile picture for gracey12
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Since January 2009

Hi Greg-

Thank you for reporting and we're already looking into this.
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August 10
Profile picture for Greg Darlin
Mortgage Lender

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Since September 2009

Speechless is all I can say . . .
He is still on Zillow.
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August 09

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