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Not sure where you are from. Illinois is an attorney state. So the attorney would take care of this. I have underwritten and closed only in Illinois, but in Illinois how it works is normally a title company can waive the exception (the lien on the title search) with proof that the loan is paid. So, if you cannot get the "Letter of Satisfaction" timely, then how you get it waived is 1) If the current owner refinanced at some point and paid off the old loan, then there will be a HUD-1 from the closing. The HUD has a name of a title company on it. Contact that title company and ask them to provide a letter that will satisfy the new title company; 2) If the sellers simply paid off, then the seller needs to get a payoff letter from the bank saying that the balance is zero and that payoff letter will satisfy the title company.Hope this helps
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