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When buyers search on their own, more than likely, they are not using the same system most agents use, however, since you are working with an agent, you should address any issues you have. I always explain to my new clients, I am much like your Doctor, we are trying to do what's best for you, as a team, yet if you don't inform me of what's going, it may take longer for me to find the issue, if at all. If you bring it to my attention, I'm can look into it and/or explain why I'm doing what I'm doing (or in your case, not showing).
This of course, is just my opinion, as a long time Full-Time REALTOR. I'm sure just like in any profession, there's the good, the bad and the ugly.
I hope that helps you.
-Mister "Shawn" Rogers, REALTOR, AZ.
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