Updating Phone Number Suspends Account Profile

Profile picture for Justifyleo

I just removed an extension number and jut left my main number in my profile and I am being told that my account will be suspended in giving out quotes until this is verified.

 

This is crazy, nothing else is changed except for removing an extension on my phone.

 

Please correct.

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September 17 2008 - US

Replies (7)

Profile picture for Ice L.

Justifyleo -

 

Your account has been reconfirmed.

 

Thank you.

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September 17 2008
Profile picture for funds2

I still am suspended a week later because I changed my email address and inadvertantly left a letter off.......... I can't get mortgagesupport to assist me

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September 25 2008

Hi funds2 -

 

Checking on your account, I was able to verify that you have been re-approved already.  If you log-in to your Zillow account, you should see that you have the "lender tag" again.
 
If you have other concerns, please provide specific details so that I can further check on it.
 
Thank you.

 

 

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September 26 2008

loanaranger@nationalrefi.com   my account is also being suspended due to the fact I didn't change my phone # I have had the same numbers in my responses for a couple months please help.

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September 26 2008
Profile picture for Rob Cochems

Hi Karen!

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September 26 2008

Yeah, I think zillow needs to warn outloud before you change info that will suspend your account.

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November 11 2008

Hi TarheelChip -

 

We do have a disclaimer that shows at the top when you edit your profile - confirmed lender.

 

Important! If you change any of the highlighted fields below, you will need to go through the full lender confirmation process again. This could take a few days to complete, at which time you will not be able to write quotes or save searches.

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November 12 2008
 
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